Search Help
Location / Community
Our database can find listings that are located close to you or find listings that serve your geographical area.
- If you are seeking a physical office or service location select “Located Near”
- If you are seeking a program that provides services to you, select “Serving” (this will display listings that are located anywhere in Ontario and provide services to your location)
Click on the placemark icon and our website will attempt to retrieve your location from your browser or using your IP address. This is not always 100% accurate. If it does not show you your correct location you can enter a community name or postal code in the location field. As you type a community name our website will show you suggestions that you can click on.
Alternatively you can use the “Location List” and select a community from the list.
Keyword Search or Topic Search
You can search by keyword or by a predefined topic. Keywords can be the name of the organization, the program or any other words that are relevant to what you are looking for. Suggestions will appear as you start typing.
We have organized our listings into topics to make searching easier. Click on “Topic Search” to view the available topic categories and topics.
Advanced Search Options
Click on “Search Options” to view additional options to help you search (only available with Located Near searches). You can filter results to within a specified distance of your location and you can also sort the results by best match, proximity or in alphabetical order.
Alphabetical Listings
Alphabetical listings are also available on our Site Map. This will generate listings of all of the services that are in our database.
Search Results
Once you submit the search form you will be presented with a list of results. You can toggle to map view to see a map of the results. You can return to the search form by clicking on the Search button.
You can expand the information displayed by clicking on “Show More” and access the full service listing by clicking on “Listing Details” or the title of the listing.
At the bottom of the list or map page, you may have an option to load more results. Clicking on this will retrieve the next batch of results.
Service Listings
When viewing a service listing, use the buttons at the top to toggle through the service details, contact information or map (if available).
By clicking on “Agency” in the breadcrumbs or “View Agency Profile” on the Detail tab. You can access information about the agency, other programs available from the agency and site locations. You can use the breadcrumbs to return to your original search or to start a new search.
Suggest an Update
If you find a listing that is showing incorrect information, you can suggest an update to us. At the bottom of each service listing you can click on “Suggest Update”. This will bring up a form where you can enter the corrections.
Further Assistance
If you require further assistance, please call 2-1-1, email us at [email protected], fill out our contact form or start a live chat with us.
