Searching for Crisis Lines For Abused People

• Offers on-site early intervention and crisis intervention
• Provides needs assessment, safety planning and referrals to community services
• Offers enhanced support for vulnerable victims
• Provides assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+)

Provides assistance with emergency expenses related to the eligible incident, including:

• home safety
• accommodation
• meals
• transportation
• basic necessities
• dependent care costs
• counselling
• traditional Indigenous health services
• cellular phones
• vision care
• dental care
• aids for victims with disabilities
• interpretation services
• crime scene cleanup
• government/medical documents
• funeral expenses

Additional assistance for victims of human trafficking includes:

• storage locker
• tattoo removal
• treatment at a recovery facility

Note: No direct reimbursement to victims for above supports

Financial support also available for:

• victims who sustained serious physical injuries during a crime
• parents of child homicide victims
• spouses of homicide victims

Provides crisis intervention services to individuals affected by family violence and suicide

• Offers immediate on site or telephone assistance
• Dispatches call to police when deemed necessary
• Ensures victims receive support and assistance to secure their safety
• Arranges meeting family members at centre or agreed upon location to discuss possible crisis resolutions

Also coordinates:

• Crisis plan to follow in response to suicide intervention, domestic violence intervention and any other form of crisis situations that may arise in community
• Information sessions and workshops on techniques for healing strategies

Support Services

Includes the following services:

• Debriefing and stabilization following crisis situation
• Advocacy on behalf of individuals and families dealing with various agencies
• Information about/referrals to appropriate resources and services
• Spiritual support upon request

• Operates a women's shelter
• Manages a crisis support line
• Provides emergency transportation during a crisis

Women are provided with:

• An intake assessment to determine appropriate services and referrals
• Assistance with the development of a personal safety plan
• Supportive counselling
• Follow-up after leaving the shelter

• Offers on-site early intervention and crisis intervention
• Provides needs assessment, safety planning and referrals to community services
• Offers enhanced support for vulnerable victims
• Provides assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+)

Provides assistance with emergency expenses related to the eligible incident, including:

• home safety
• accommodation
• meals
• transportation
• basic necessities
• dependent care costs
• counselling
• traditional Indigenous health services
• cellular phones
• vision care
• dental care
• aids for victims with disabilities
• interpretation services
• crime scene cleanup
• government/medical documents
• funeral expenses

Additional assistance for victims of human trafficking includes:

• storage locker
• tattoo removal
• treatment at a recovery facility

Note: No direct reimbursement to victims for above supports

Financial support also available for:

• victims who sustained serious physical injuries during a crime
• parents of child homicide victims
• spouses of homicide victims

• Offers on-site early intervention and crisis intervention
• Provides needs assessment, safety planning and referrals to community services
• Offers enhanced support for vulnerable victims
• Provides assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+)

Provides assistance with emergency expenses related to the eligible incident, including:

• home safety
• accommodation
• meals
• transportation
• basic necessities
• dependent care costs
• counselling
• traditional Indigenous health services
• cellular phones
• vision care
• dental care
• aids for victims with disabilities
• interpretation services
• crime scene cleanup
• government/medical documents
• funeral expenses

Additional assistance for victims of human trafficking includes:

• storage locker
• tattoo removal
• treatment at a recovery facility

Note: No direct reimbursement to victims for above supports

Financial support also available for:

• victims who sustained serious physical injuries during a crime
• parents of child homicide victims
• spouses of homicide victims

• Offers on-site early intervention and crisis intervention
• Provides needs assessment, safety planning and referrals to community services
• Offers enhanced support for vulnerable victims
• Provides assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+)

Provides assistance with emergency expenses related to the eligible incident, including:

• home safety
• accommodation
• meals
• transportation
• basic necessities
• dependent care costs
• counselling
• traditional Indigenous health services
• cellular phones
• vision care
• dental care
• aids for victims with disabilities
• interpretation services
• crime scene cleanup
• government/medical documents
• funeral expenses

Additional assistance for victims of human trafficking includes:

• storage locker
• tattoo removal
• treatment at a recovery facility

Note: No direct reimbursement to victims for above supports


Financial support also available for:

• victims who sustained serious physical injuries during a crime
• parents of child homicide victims
• spouses of homicide victims

• Provides crisis intervention for individuals experiencing a mental health crisis
• Offers services over the phone or in person during regular office hours
• After hours crisis services are provided 24/7 by local hospitals

Crisis intervention provided for individuals experierencing:

• Suicidal thoughts and/or plans
• Risk of self-harm or harm to others
• Overwhelming anxiety or worry
• Intense feelings of not being able to cope with the current situation

Offers social, recreational and educational support services to individuals suffering from persistent mental illness and requiring assistance to cope with the day to day aspects of independent living

Supports include but are not limited to:

• Advocacy
• Crisis intervention
• Group discussions
• Individual support
• Life skills training
• Referral to service providers
• Social/recreational activities/programs

• Offers on-site early intervention and crisis intervention
• Provides needs assessment, safety planning and referrals to community services
• Offers enhanced support for vulnerable victims
• Provides assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+)

Provides assistance with emergency expenses related to the eligible incident, including:

• home safety
• accommodation
• meals
• transportation
• basic necessities
• dependent care costs
• counselling
• traditional Indigenous health services
• cellular phones
• vision care
• dental care
• aids for victims with disabilities
• interpretation services
• crime scene cleanup
• government/medical documents
• funeral expenses

Additional assistance for victims of human trafficking includes:

• storage locker
• tattoo removal
• treatment at a recovery facility

Note: No direct reimbursement to victims for above supports


Financial support also available for:

• victims who sustained serious physical injuries during a crime
• parents of child homicide victims
• spouses of homicide victims

• Provides crisis intervention for individuals experiencing a mental health crisis
• Offers services over the phone or in person during regular office hours
• After hours crisis services are provided 24/7 by local hospitals

Crisis intervention provided for individuals experierencing:

• Suicidal thoughts and/or plans
• Risk of self-harm or harm to others
• Overwhelming anxiety or worry
• Intense feelings of not being able to cope with the current situation

• Operates a sexual assault centre and a shelter for women and their children who have been victims of violence
• Provides advocacy and follow-up services where possible

Services offered under the program include the following:

• Crisis intervention
• Emergency Shelter
• Human Trafficking Program
• Individual and group counselling
• Security planning
• Support groups
• Transitional housing and support services
• Child Witness Program

Offers social, recreational and educational support services to individuals suffering from persistent mental illness and requiring assistance to cope with the day to day aspects of independent living

Supports include but are not limited to:

• Advocacy
• Crisis intervention
• Group discussions
• Individual support
• Life skills training
• Referral to service providers
• Social/recreational activities/programs

• Provides crisis intervention for individuals experiencing a mental health crisis
• Offers services over the phone or in person during regular office hours
• After hours crisis services are provided 24/7 by local hospitals

Crisis intervention provided for individuals experierencing:

• Suicidal thoughts and/or plans
• Risk of self-harm or harm to others
• Overwhelming anxiety or worry
• Intense feelings of not being able to cope with the current situation

Offers social, recreational and educational support services to individuals suffering from persistent mental illness and requiring assistance to cope with the day to day aspects of independent living

Supports include but are not limited to:

• Advocacy
• Crisis intervention
• Group discussions
• Individual support
• Life skills training
• Referral to service providers
• Social/recreational activities/programs

• Provides a community-based crisis management intervention program
• Responds to children, youth, and families who are in crisis due to acute suicidal ideation, severe homicidal ideation, and/or physical violence and/or aggression

Services include:

• 24-hour telephone response
• Risk assessment
• Access to appropriate professional and clinical services and supports, including hospitalization
• Referrals/linkage to follow-up services and plans of care

All in-person services have been suspended; services are being provided remotely -- as at March 17, 2020 and until further notice

Provides wrap-around, culturally appropriate supports for victims and survivors of human trafficking including:

• One-on-one support
• Counselling
• Outreach
• Referrals

Operates a women's shelter

All in-person services have been suspended; services are being provided remotely -- as at March 17, 2020 and until further notice

Provides a variety of services to women in crisis, including:

• Sexual Assault Centre
  • Provides individual and group counselling and support to women 16 years of age and older who have or are experiencing any form of sexual violence
• A Family Court Support Worker
• A clothing exchange program
• Transitional Housing Support Program
• A 24 hour crisis line
• Crisis counselling for survivors of abuse
• Advocacy and accompaniment services, information on legal and medical procedures and options
• Help with Criminal Injuries Compensation, victim impact statements and court preparation
• Risk Assessment and Safety Planning
• Assistance with immigration services and with getting financial support

• Promotes the safety of each community through the emergency response plans coordinated by the area First Response teams
• Acts as the liaison between the communities and Nishnawbe-Aski Nation in regards to responding to regional crisis situations
• Provides training to each community's crisis coordinators, volunteer crisis teams and community members
• Provides support to community crisis coordinators with office procedures, documentation and reporting
• Facilitates intervention, counselling and support group services for community members who are experiencing some form of crisis
• Maintains and updates a Regional Crisis Response Manual that includes all the Wabun Tribal Area communities Crisis Response Plans

Support services provided can include:

• Debriefing and stabilization
• Identification of issues and appropriate referrals to community and regional resources
• Spiritual support

Services provided for various reasons including the following but not limited to:

• Accidental deaths
• Attempted suicide
• Bullying in the schools
• Domestic assaults and violence
• Flooding and/or evacuation
• Homicide
• Loss through fire
• Sudden death
• Trauma of any form

• Provides immediate crisis assessment, intervention, referrals and follow-up
• Operates a 24-hour crisis hot line
• Provides immediate on site intervention or telephone assistance
• Contacts police when deemed necessary
• Ensures individuals receive support and assistance to secure their safety
• Provides advocacy on behalf of individuals and families dealing with various agencies
• Provides information and referrals to appropriate resources and services

Mobile Crisis Response

• Assists in person with a serious mental illness in acute distress or situational crisis
• Meets at an alternate safe location that best meets the individuals needs
• Arranges meeting family members at centre or agreed upon location to discuss possible crisis resolutions

LOCAL CMHA BRANCH SERVICES DURING COVID-19

CMHA branches are open but many are offering alternative service delivery at this time
Service delivery may be provided:

• in person
• by phone

or in the following virtual ways:

• PCVC - Personal computer video conferencing
• OTN - Ontario Telemedicine Network
• ZOOM - Video/web conferencing platform

Please note: CMHA branch offerings are subject to change in response to the ongoing developments of COVID-19. The website below will reflect the most accurate and current information.

Follow this link to determine how service delivery is being provided by choosing the appropriate CMHA location from the website's drop down list.