Formerly Community Care Access Centre

• Assists clients to plan and make informed choices about managing their health care needs or those of someone they care for
  
• Coordinates information about other services available within the community and links with these services when appropriate
  
• Determines access to health care services provided in the home
  
• Determines admission to long term care facilities (homes for the aged, nursing homes)
  
• Determines access to health support services provided in schools for children with special needs
  
• Maintains an ongoing waiting list for placement, programs and services

Head Office

• Sudbury

Satellite offices

• Cochrane
  
• Hearst
  
• Kapuskasing
  
• Matheson/Iroquois Falls
  
• Moosonee
  
• Smooth Rock Falls

Provides the following in-home services:

• Help with daily activities in the home
• Nursing care services
• Nutrition and diet help
• Palliative care
• Rehabilitation services
• Relief and support for caregivers

Operates as a program under the Healing and Wellness Branch

• Provides information, advocacy and support to assist individuals to remain in their homes as long as possible
  
• Acts as respite for informal caregivers such as extended family

Community Support Services offered include:

• Caregiver support
  
• Case management
  
• Friendly visiting
  
• Service arrangement and coordination
  
• Transportation for medical appointments within Sault Ste Marie and/or assistance with medical appointment arrangements
  
• Visiting for social and safety reasons, either in person or on the phone

• Operates a 177 bed long-term care facility offering a variety of programs, services and amenities
  
• Offers one short-term respite care bed

Coordinates and delivers the following programs to residents:

• Community Special Events
  
• Facility Tours
  
• Guest Speakers
  
• Intergenerational Programs
  
• Memorial Services
  
• Pet Visitation/Therapy
  
• Volunteer Appreciation Events
  
• Voting Day Polling Station
  
• Exercise and Weight Training
  
• Outdoor Gardens/Horticultural Activities

Provides residents with the following services:

• 24-hour Nursing Care and Supervision
  
• 24-hour On Call Physician
  
• Care Conferences
  
• Foot Care
  
• Hairdressing/Barber Services
  
• Laundry Services
  
• Meals
  
• Medication administration
  
• End-of-life care
  
• Physician Visits
  
• Social Work Services/Family Services Coordinator
  
• Spiritual Programs and Pastoral Care
  
• Various recreational programs and social events

Offers the following amenities:

• Air conditioning
  
• Alarms on exit doors
  
• Common television room
  
• Private and semi-private rooms with 2-piece washroom (toilet & sink)
  
• Shared shower/bathing rooms
  
• Secure building exits

• Operates a level C hospital with acute care and specialty care beds
• Provides 24-hour a day coverage by on-site or on-call physicians, advanced technological and diagnostic capabilities, and additional specialty services

Emergency Room

• Provides immediate care for emergency situations - including serious or life-threatening illnesses or injuries
• Offers estimated wait times for the Emergency Department, updated every 15 minutes through a link on the website: Current Emergency Wait Times

Palliative Care
 

• Provides emotional & spiritual support along with pain & symptom management
   
• Individuals in the end stages of terminal illness and to their friends and families

Ontario Telemedicine Network (OTN) - North Network
 

• Provides access to specialized medical care using video conferencing and other tele-diagnostic equipment
   
• Allows specialists to remotely examine and prescribe treatments to patients in their home communities
   
• Reduces the need to travel to receive medical care

Provides respite care service to families with a child/children with a physical and/or developmental disability or an adult with a developmental disability who requires specialized care