Offers programs and services to assist individuals to develop the essential skills to achieve greater employability through further education

• Provides literacy, numeracy and essential skills services including computer instruction
• Offers support in clarifying and upgrading goals
• Develops training plan to achieve goals
• Provides academic upgrading services to help individuals develop the necessary skills for entry into college based post secondary education and training programs (such as apprenticeship)
• Offers General Educational Development (GED) preparation
• Assists with transportation and child care funding if required

Also coordinates Children's Programs including:

• Tutoring Services
• Homework Club

Provides employment consultants that provide personalized employment counselling and provide help with:

• Job search challenges related to hearing loss
• Career planning
• Resume and cover letter services
• Leads and referrals to potential job opportunities
• Preparing for interviews
• Arranging an interpreter or live translation of speech to text (CART) for interviews

Offers additional on the job support by working with the individual and the employer to:

• Find assistive technology and communication devices
• Identify and implement appropriate workplace accommodations for a barrier-free work environment
• Provide communication workshops for co-workers

Provides adult education, continuing education, programming for at-risk youth, e-learning, cooperative education, dual credits

• Offers personalized programming based on individual goals
  
• Provides flexible learning options including independent study, eLearning, classroom instruction and dual credits
  
• Provides recognition of prior learning and life experiences
  
• Offers credit courses for all post-secondary destination, including apprenticeship, workplace, college and university
  
• Offers a continuous intake of students throughout the year