Provides information, assistance and support to increase participation in the criminal court process

Offers:

• Case-specific information (court dates, bail conditions)
  
• Trial preparation
  
• Liaise with Crown Attorneys and police
  
• Needs assessment
  
• Victim Advocacy
  
• Emotional support
  
• Crisis intervention
  
• Referrals to community agencies

Vulnerable Victims and Family Fund
Provides financial help and court-based supports for victims of violent crime and families of homicide victims, including:

• Assistance with travel to attend key court dates
  
• Language interpretation
  
• Real-time captioning or other equipment for victims with disabilities

• Operates an emergency shelter for women and their children who are experiencing physical, sexual, emotional, or financial abuse and/or stalking
• Manages a crisis support line

Women are provided with:

• Advocacy and referrals to other agencies
• Risk assessment and safety planning
• Assistance with custody and child support issues
• Assistance with finding housing
• Assistance with financial support

Provides legal assistance for low-income people in the following areas:

• Canada Pension Plan Disability Applications
  
• Criminal Injuries
  
• Ontario Disability Support Plan Applications
  
• Ontario Works Issues
  
• Landlord and Tenant Problems (Tenants only)
  
• Employment Insurance
  
• Workers compensation

Does NOT cover the following areas of law:

• Criminal Law
  
• Family Law
  
• Personal injury
  
• Small Claims Court
  
• Consumer Law
  
• Estate and Trust matters

Provides legal assistance for low-income people
Services include:

• Legal representation for eligible clients who appear in court without a lawyer
• Legal aid applications and information over the phone
• Legal resources and referrals to other social assistance agencies
• A certificate program for complex and serious cases

Areas of law served include:

• Criminal
• Domestic violence
• Family

Does NOT cover applications for:

• Wrongful dismissal
• Change of name
• Personal bankruptcy
• Power of attorney
• Money lent to others or money owed to others
• Sponsorship of relatives
• Commercial litigation
• Real estate matters and libel
• Defamation and slander

• Offers on-site early intervention and crisis intervention
• Provides needs assessment, safety planning and referrals to community services
• Offers enhanced support for vulnerable victims
• Provides assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+)Provides assistance with emergency expenses related to the incident, including:

• home safety
• accommodation
• meals
• transportation
• basic necessities
• dependent care costs
• counselling
• traditional Indigenous health services
• cellular phones
• vision care
• dental care
• aids for victims with disabilities
• interpretation services
• crime scene cleanup
• government/medical documents
• funeral expenses

Additional assistance for victims of human trafficking includes:

• storage locker
• tattoo removal
• treatment at a recovery facility

Note: No direct reimbursement to victims for above supportsFinancial support also available for:

• victims who sustained serious physical injuries during a crime
• parents of child homicide victims
• spouses of homicide victims

Volunteers

• Recruits individuals to provide support to victims
• Provides individuals with specialized training at no cost

Volunteers will:

• Assist in developing a personalized safety plan for the victim
• Provide information about legal assistance and programs
• Offer referrals to long-term service providers within the community
• Provide temporary practical and emotional support

Operates a women's shelter
Provides a variety of services to women in crisis, including:

• Sexual Assault Centre
  • Provides individual and group counselling and support to women 16 years of age and older who have or are experiencing any form of sexual violence
• A Family Court Support Worker
• A clothing exchange program
• Transitional Housing Support Program
• A 24 hour crisis line
• Crisis counselling for survivors of abuse
• Advocacy and accompaniment services, information on legal and medical procedures and options
• Help with Criminal Injuries Compensation, victim impact statements and court preparation
• Risk Assessment and Safety Planning
• Assistance with immigration services and with getting financial support