Crisis Line
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Office: 1-888-200-9997
Crisis: 807-346-4357
Short Description
- Operates a 24-hour crisis line for Indigenous women and their children
- Provides immediate crisis assessment, intervention, referrals and follow-up
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Crisis Response Services
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Office: 1-866-888-8988
Crisis: 807-346-8282
Short Description
- Provides 24/7 telephone support, including text
- Offers a 12-hour mobile unit to provide in-person crisis assessment
- Operates short-term Crisis Safe Beds
Telephone support provides the following:
- Crisis assessment and intervention
- Follow-up
- Referrals to other community services
- Support to family and friends
- Wellness Planning
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Telephone Helpline and On-line Chat Counselling Services
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Office: 1-855-554-4325
Short Description
- Offers culturally appropriate counselling services to Indigenous women by Indigenous women, via telephone, text, or chat
- Oji-Cree
- Cree
- Algonquin
- Inuktitut
- Mohawk
- Oneida
- Odawa
- Potawatomi
- Micmac
- Black Foot
- Anishnaabe
- Moose Cree
- Swampy Cree
- English
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Legal Services
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Office: 1-800-465-5581
Alternate: 807-622-1413
101 Syndicate Ave N, Suite 101
Thunder Bay, ON, P7C 3V4
Thunder Bay, ON, P7C 3V4
Short Description
Assists community members with the following legal matters:
- Criminal Law if custody is probable
- Family Law
- Child Welfare
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Talking Together Program
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Office: 1-800-465-5581
Alternate: 807-622-1413
101 Syndicate Ave N, Suite 101
Thunder Bay, ON, P7C 3V4
Thunder Bay, ON, P7C 3V4
Short Description
Functions as an alternative to the Court process regarding Child Welfare matters
- Provides family mediation services (dispute resolution) through traditional Circles
- Aims to restore harmony between family members through an agreed-upon family care plan
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My Journey Back Home
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Office: 807-622-1413
MJBH Aftercare Workers: 807-627-8433
101 Syndicate Ave N, Suite 101
Thunder Bay, ON, P7C 3V4
Thunder Bay, ON, P7C 3V4
Short Description
Provides an Alternative Dispute Resolution (ADR) process through traditional talking circles for Indigenous youth and young adults who are struggling with issues such as:
- Crisis
- Drug addiction
- Homelessness
- Human trafficking
- Lack of education
- Legal issues
- Lack of life skills and basic needs
- Mental health problems
- Violence
- Make decisions safely
- Speak and share freely
- Be acknowledged in a respectful traditional manner
- Be empowered and to build on their strengths, skills and resiliency
- Be supported through participants, family members and an Elder
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Victim Crisis Assistance Ontario
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Office: 807-684-1051
400 Balmoral St, Unit 2
Thunder Bay, ON, P7C 5G8
Thunder Bay, ON, P7C 5G8
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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Victim Quick Response Program+
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Office: 807-474-4230
384 Fort William Rd
Thunder Bay, ON, P7B 2Z3
Thunder Bay, ON, P7B 2Z3
Short Description
Victim Quick Response Program+ (VQRP+)
Provides assistance with emergency expenses related to the eligible incident, including:
Financial support also available for:
Provides assistance with emergency expenses related to the eligible incident, including:
- home safety
- accommodation
- meals
- transportation
- basic necessities
- dependent care costs
- counselling
- traditional Indigenous health services
- cellular phones
- vision care
- dental care
- aids for victims with disabilities
- interpretation services
- crime scene cleanup
- government/medical documents
- funeral expenses
- storage locker
- tattoo removal
- treatment at a recovery facility
Financial support also available for:
- victims who sustained serious physical injuries during a crime
- parents of child homicide victims
- spouses of homicide victims
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Aakwa'ode'ewin (Courage for Change)
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Office: 1-800-667-0816
380 Ray Blvd
Thunder Bay, ON, P7B 4E6
Thunder Bay, ON, P7B 4E6
Short Description
Provides supports for Indigenous women, youth and girls affected by sexual exploitation
Crisis services include:
Crisis services include:
- Immediate response to women at risk of human trafficking or leaving a situation of trafficking
- Stabilization with transportation to safe housing
- Collaboration with police services as required
- Access to ongoing trauma-informed, culturally-based crisis care and supports as needed
- Case management
- Developing safety plans
- Short and long-term planning
- One on one supportive counselling
- Referrals and transportation/accompaniment to community resources
- Follow-up services as required
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Trauma-Informed Care Program
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Office: 1-800-667-0816
Crisis: 1-855-554-4325
380 Ray Blvd
Thunder Bay, ON, P7B 4E6
Thunder Bay, ON, P7B 4E6
Short Description
Operates a trauma-informed care program for Indigenous women who have been impacted by trauma
Services offered include:
Services offered include:
- Advocacy
- Cultural supports
- Holistic services
- Land-based therapy
- Referrals
- Safety planning
- Supportive and traditional counselling
- Traditional healing
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Sexual Assault and Domestic Violence Treatment Centre
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Office: 807-684-6751
Crisis: 9-1-1
980 Oliver Rd
Thunder Bay, ON, P7B 6V4
Thunder Bay, ON, P7B 6V4
Short Description
- Provides individualized 24 hour emergency service to victims and survivors of sexual assault and/or domestic violence
- Provides emergency medical assessment and treatment
- Provides initial emotional and social support as well as ongoing follow-up care by specially trained nurses
Provides initial emergency care only with the patient's informed consent, and may include all or part of the following:
- Assessment and treatment of injuries
- Testing/treatment/prevention of sexually transmitted infections (STI) including HIV
- Emergency contraceptives
- Reassurance and emotional support
- Collection of forensic evidence including photographs
- Risk assessment and safety planning
- Referral for medical follow-up
- Referral to appropriate social services agencies
- Referral to shelter and or other relevant community resources
- Police involvement, at victims request
- Storage of forensic evidence for up to six months if the patient is uncertain about involving the authorities
Provides optional follow-up services accessible through the Sexual Assault/ Domestic Violence Victim Treatment Centre (SA/DVTC) that may include:
- Reassessment of injuries
- Further consideration of safety
- Continuing treatment and monitoring of STIs (including Hepatitis and HIV)
- Further photographs if indicated
- Appropriate referrals
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Regional Crisis Intervention
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Office: 807-344-4575
233 Court St S, 2nd Fl
Thunder Bay, ON, P7B 2X9
Thunder Bay, ON, P7B 2X9
Short Description
- Promotes the safety of each community through the emergency response plans coordinated by the area First Response teams
- Acts as the liaison between the communities and Nishnawbe-Aski Nation in regards to responding to regional crisis situations
- Provides training to each community's crisis coordinators, volunteer crisis teams and community members
- Provides support to community crisis coordinators with office procedures, documentation and reporting
- Facilitates intervention, counselling and support group services for community members who are experiencing some form of crisis
- Maintains and updates a Regional Crisis Response Manual that includes all the Matawa Territory communities Crisis Response Plans
- Debriefing and stabilization
- Identification of issues and appropriate referrals to community and regional resources
- Spiritual support
- Accidental deaths
- Attempted suicide
- Bullying in the schools
- Domestic assaults and violence
- Flooding and/or evacuation
- Homicide
- Loss through fire
- Sudden death
- Trauma of any form
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Sexual Assault and Rape Crisis Centre - Thunder Bay
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Office: 807-788-0613
Crisis: 1-877-336-2433
Centre francophone, 234 Van Norman St
Thunder Bay, ON, P7A 4B8
Thunder Bay, ON, P7A 4B8
Short Description
All in-person services are by appointment only; services are also offered virtually, by phone or video conference
Provides confidential and free support for Francophone women affected by sexual assault including the following:
Provides confidential and free support for Francophone women affected by sexual assault including the following:
- Accompaniment
- Advocacy
- Community liaison and development
- Counselling and peer support
- Information and referral
- Practical assistance
- Free lending library
- Prevention programs
- Public education
- Volunteer training
- Geraldton
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Supports and Services for Individuals with Vision Loss
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Office: 1-800-563-2642
229 Camelot St
Thunder Bay, ON, P7A 4B2
Thunder Bay, ON, P7A 4B2
Short Description
Assistive Technology Services
- Provides information about the availability, selection, use and purchase of specialized technology and products to assist with tasks of daily living
- Accessible catalogues can be ordered via telephone
- Local offices can provide in-person training and technical support
- Access to online webstore here
- Provides a venue to discuss work, home life, activities of daily living, or leisure and community participation, through support groups, the Vision Mate program and immediate, confidential telephone support through the Helpline
- Specialists provide instruction and assistance to build everyday skills and confidence in one-on-one or group settings to learn to live and travel with vision loss
- Works with public libraries to provide access to reading material in braille, or in audio or e-book format
- Browse the digital collection online here
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Office: 807-597-2868
Crisis: 807-597-6908
Short Description
- Operates a 10-bed emergency shelter for abused women and their children
- Coordinates support services for clients
- Provides a 24-hour crisis line
- Accepts donations of clothing and household items
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New Horizons Second Stage Housing Program
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Office: 807-597-2868
Crisis: 807-597-6908
Short Description
New Horizons 2nd Stage Housing
- Offers a secure ten unit apartment building that provides temporary (up to one year), safe, affordable housing for women and their children
- Offers a variety of support services
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Crisis Intervention
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Office: 807-876-2732
Crisis: 9-1-1
203 Balsam Rd
Ginoogaming First Nation, ON, P0T 2A0
Ginoogaming First Nation, ON, P0T 2A0
Short Description
Provides crisis intervention services to individuals affected by family violence and suicide
Includes the following services:
- Offers immediate on site or telephone assistance
- Dispatches call to police when deemed necessary
- Ensures victims receive support and assistance to secure their safety
- Arranges meeting family members at centre or agreed upon location to discuss possible crisis resolutions
- Crisis plan to follow in response to suicide intervention, domestic violence intervention and any other form of crisis situations that may arise in community
- Information sessions and workshops on techniques for healing strategies
Includes the following services:
- Debriefing and stabilization following crisis situation
- Advocacy on behalf of individuals and families dealing with various agencies
- Information about/referrals to appropriate resources and services
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Mental Health Program
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Office: 807-597-2724
Crisis: 1-866-888-8988
100 Main St
Atikokan, ON, P0T 1C0
Atikokan, ON, P0T 1C0
Short Description
- Offers individual counselling for mental health issues
- Provides referral services to appropriate supports
Services offered for mental health issues can include but not limited to:
- Depression, anxiety and other mood disorders
- Stress
- Trauma
- Bipolar and related disorders
- Eating disorders
- Anger management and Partner Assault Response (PAR) program
- Crisis intervention support
- Pre-treatment and aftercare addictions recovery support
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Joint Mobile Crisis Response
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Office: 1-877-311-0117
101 Main St
Atikokan, ON, P0T 1C0
Atikokan, ON, P0T 1C0
Short Description
- Works in partnership with the mobilization officer of the Ontario Provincial Police (OPP) and jointly with the Safe Bed Program
- Assists individuals who are in mental health and/or addiction crisis
- Crisis prevention, intervention and postvention
- Education and support to OPP officers and civilian staff
- Community outreach
- Follow-up, advocacy and referrals to other community services as needed
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Crisis Intervention
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Office: 807-597-1213
Crisis: 807-597-1096
309 Main St W
Atikokan, ON, P0T 1C0
Atikokan, ON, P0T 1C0
Short Description
Provides crisis intervention services to individuals affected by family violence
- Offers immediate on site or telephone assistance
- Dispatches call to police when deemed necessary
- Dispatches other supports if necessary
- Ensures victims receive support and assistance to secure their safety
- Arranges meeting family members at centre or agreed upon location to discuss possible crisis resolutions
- Provides advocacy on behalf of individuals and families dealing with various agencies
- Provides information and referrals to appropriate resources and services
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Victim Crisis Assistance Ontario
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Office: 807-229-8877
2 Ontario St, Suite 12
Marathon, ON, P0T 2E0
Marathon, ON, P0T 2E0
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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Sexual Assault and Rape Crisis Centre - Geraldton
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Office: 807-788-0617
Crisis: 1-877-336-2433
1405 Main St
Greenstone, ON, P0T 1M0
Greenstone, ON, P0T 1M0
Short Description
All in-person services are by appointment only; services are also offered virtually, by phone or video conference
Provides confidential and free support for Francophone women affected by sexual assault including the following:
Provides confidential and free support for Francophone women affected by sexual assault including the following:
- Accompaniment
- Advocacy
- Community liaison and development
- Counselling and peer support
- Information and referral
- Practical assistance
- Free lending library
- Prevention programs
- Public education
- Volunteer training
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Victim Crisis Assistance Ontario
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Office: 807-854-4357
1008 Main St
Greenstone, ON, P0T 1M0
Greenstone, ON, P0T 1M0
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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Victim Crisis Assistance Ontario
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Office: 807-737-1700
429 Hwy 516
Sioux Lookout, ON, P8T 1B8
Sioux Lookout, ON, P8T 1B8
Short Description
Victim Quick Response Program+ (VQRP+) - program of last resort where no other available private or public resource is available
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
Victim Crisis Assistance Ontario - On-site early intervention and crisis intervention
- needs assessment
- safety planning
- referrals to community services
- enhanced support for vulnerable victims
- assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, may include home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
- Additional assistance for victims of human trafficking includes storage locker, tattoo removal and treatment at a recovery facility
- No direct reimbursements are made to victims for the supports listed above
- Financial support is also available for victims who sustained serious physical injuries during a crime and for parents of homicide victims and spouses of homicide victims
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Crisis Team Coordination
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Office: 807-737-1585
160 Alcona Dr
Sioux Lookout, ON, P8T 1A3
Sioux Lookout, ON, P8T 1A3
Short Description
- Promotes the safety of each community through the emergency response plans coordinated by the area First Response teams
- Facilitates intervention, counselling and support group services for community members who are experiencing some form crisis
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