Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Counselling Services
Thunder Bay
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Office: 807-345-0894
Thunder Bay Crisis Response: 807-346-8282
385 Mooney Ave
Thunder Bay, ON, P7B 5L5
Thunder Bay, ON, P7B 5L5
Short Description
- Provides telephone information and support
- Provides counselling on a brief, short and long term basis
- Provides information regarding legal, medical, police, court and referral services
- Accompanies clients upon request to related meetings and appointments
- Provides workshops, seminars, and current information on sexual assault and sexual abuse
- Provides 12 week groups for survivors of sexual abuse
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Counselling Services
Thunder Bay
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Office: 807-622-5790
141 May St S
Thunder Bay, ON, P7E 1A9
Thunder Bay, ON, P7E 1A9
Short Description
- Provides professional counselling services
- Offers faith-based counselling if requested
- Offers the Family Strengthening program
- Abuse and neglect
- Addictions
- Depression and anxiety
- Eating disorders
- Grief
- Residential school experiences
- Self-esteem and identity
- Trauma
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Legal Clinic
Thunder Bay
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Office: 807-344-2478
86 Cumberland St S
Thunder Bay, ON, P7B 2V3
Thunder Bay, ON, P7B 2V3
Short Description
- Provides legal advice and assistance to residents within the District of Thunder Bay, particularly Indigenous people who, because of poverty, geographic isolation, or language differences, do not have access to traditional existing legal services
- Focuses on helping people get income maintenance benefits and maintain access to housing
- Provides services at no cost to individuals who meet eligibilty criteria
- Provides advice, assistance, and representation in courts or tribunals
- Facilitates legal education workshops in appropriate areas of law
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Abuse Related Support Services
Thunder Bay
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Short Description
Coordinates a group intervention program for men who have abused, neglected, or exposed their children to domestic violence
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Women's Shelter
Thunder Bay
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Office: 807-345-0450
Crisis: 807-345-0450
Text: 807-700-5011
Short Description
- Operates a shelter for abused women, youth and their children who have been victims of physical, emotional, sexual or financial abuse
- Provides crisis services, confidential counselling, information and referral, and victim advocacy
- Provides public education and follow-up services where possible
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Community Resource Worker 55+ Program
Thunder Bay
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Crisis: 807-345-0450
Text: 807-700-5011
Short Description
Provides the following support services to women 55 and older:
- Advocacy
- Assistance with housing applications
- Individual and group counselling
- Legal aid and court appointments
- Safety planning
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Outreach Program
Thunder Bay
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Crisis: 807-345-0450
Text: 807-700-5011
Short Description
Provides the following services:
- Assistance in accessing employment and education
- Crisis intervention and referral services
- Individual counselling
- Support and advocacy for medical, legal and court appointments
- Support groups
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Telephone Helpline and On-line Chat Counselling Services
Thunder Bay
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Office: 1-855-554-4325
Short Description
- Offers culturally appropriate counselling services to Indigenous women by Indigenous women, via telephone, text, or chat
- Oji-Cree
- Cree
- Algonquin
- Inuktitut
- Mohawk
- Oneida
- Odawa
- Potawatomi
- Micmac
- Black Foot
- Anishnaabe
- Moose Cree
- Swampy Cree
- English
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Crisis Response Services
Thunder Bay
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Crisis: 807-346-8282
Crisis: 1-866-888-8988
Short Description
Telephone crisis support continues to operate 24/7. In Thunder Bay, call or text 807-346-8282, or in the district, call toll-free at 1-888-269-3100. Mobile Unit and Crisis Support Residence currently suspended due to covid-19.
CMHA branches are open but many are offering alternative service delivery at this time
Service delivery may be provided:
Follow this link to determine how service delivery is being provided by choosing the appropriate CMHA location from the website's drop down list.
- Provides 24/7 telephone support, including via text
- Offers an 8 hour mobile unit to provide in-person crisis assessment
- Operates a short-term Crisis Support Residence
- Crisis assessment and intervention
- Follow-up
- Referrals to other community services
- Support to family and friends
- Wellness Planning
CMHA branches are open but many are offering alternative service delivery at this time
Service delivery may be provided:
- in person
- by phone
- PCVC - Personal computer video conferencing
- OTN - Ontario Telemedicine Network
- ZOOM - Video/web conferencing platform
Follow this link to determine how service delivery is being provided by choosing the appropriate CMHA location from the website's drop down list.
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Crisis Line
Thunder Bay
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Crisis: 807-346-4357
Short Description
- Operates a 24-hour crisis line for Indigenous women and their children
- Provides immediate crisis assessment, intervention, referrals and follow-up
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Anishinabe Women's Crisis Home
Thunder Bay
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Office: 807-346-4357
Short Description
- Provides emergency shelter for women and children who require safe accommodations and are seeking refuge from abuse
- Allows women and children to stay up to 6 weeks
- Crisis and supportive counselling
- Safety planning
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Legal Services
Thunder Bay
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Office: 807-622-1413
1805 Arthur St E, Unit 100
Thunder Bay, ON, P7E 2R6
Thunder Bay, ON, P7E 2R6
Short Description
Assists community members with the following legal matters:
- Criminal Law if custody is probable
- Family Law
- Child Welfare
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Legal Aid Services
Thunder Bay
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Office: 807-345-1972
114 Centennial Square
Thunder Bay, ON, P7E 1H3
Thunder Bay, ON, P7E 1H3
Short Description
Provides legal assistance for low-income people
Services include:
Services include:
- Legal representation for eligible clients who appear in court without a lawyer
- Legal aid applications and information over the phone
- Legal resources and referrals to other social assistance agencies
- A legal aid certificate program which enables a client to retain a lawyer for complex and serious cases
- Criminal
- Domestic violence
- Family
- Wrongful dismissal
- Change of name
- Personal bankruptcy
- Power of attorney
- Money lent to others or money owed to others
- Sponsorship of relatives
- Commercial litigation
- Real estate matters and libel
- Defamation and slander
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Support Services for Male Survivors of Sexual Abuse and Sexual Assault
Thunder Bay
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Office: 807-684-1880
544 Winnipeg Ave
Thunder Bay, ON, P7B 3S7
Thunder Bay, ON, P7B 3S7
Short Description
- Provides counselling and support services to men who have experienced sexual abuse or sexual assault
- Offered specifically for men to regain a sense of control over their lives by developing positive coping skills
- Provides counselling for family members of male survivors
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Family Law Services
Thunder Bay
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Office: 807-346-2950
114 Centennial Square
Thunder Bay, ON, P7E 1H3
Thunder Bay, ON, P7E 1H3
Short Description
Assists individuals with family law issues who are being assisted by Legal Aid Ontario
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Victim Crisis Assistance Ontario
Thunder Bay
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Office: 807-684-1051
317 Victoria Ave E, Suite 10
Thunder Bay, ON, P7C 1A4
Thunder Bay, ON, P7C 1A4
Short Description
- Offers on-site early intervention and crisis intervention
- Provides needs assessment, safety planning and referrals to community services
- Offers enhanced support for vulnerable victims
- Provides assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+)
Provides assistance with emergency expenses related to the eligible incident, including:
- home safety
- accommodation
- meals
- transportation
- basic necessities
- dependent care costs
- counselling
- traditional Indigenous health services
- cellular phones
- vision care
- dental care
- aids for victims with disabilities
- interpretation services
- crime scene cleanup
- government/medical documents
- funeral expenses
- storage locker
- tattoo removal
- treatment at a recovery facility
Financial support also available for:
- victims who sustained serious physical injuries during a crime
- parents of child homicide victims
- spouses of homicide victims
Volunteers
- Recruits individuals to provide support to victims
- Provides individuals with specialized training at no cost
- Assist in developing a personalized safety plan for the victim
- Provide information about legal assistance and programs
- Offer referrals to long-term service providers within the community
- Provide temporary practical and emotional support
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Criminal Duty Counsel
Thunder Bay
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Office: 807-577-1005
125 Brodie St N
Thunder Bay, ON, P7C 0A3
Thunder Bay, ON, P7C 0A3
Short Description
- Gives immediate legal assistance to individuals who appear in court for criminal matters without a lawyer
- Provides information about legal rights, obligation and the court process
- Provides assistance in the courtroom for bail hearings and sentencing
- Assists with diversions, guilty pleas and sentencing
- Helps determine if further duty counsel services are required or if the matter requires Legal Aid Ontario's assistance in retaining a lawyer
- Mental health
- Drug treatment
- Domestic violence
- Aboriginal persons (Gladue) court
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Victim / Witness Assistance Program
Thunder Bay
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Office: 807-626-7120
125 Brodie St N, Suite 5200
Thunder Bay, ON, P7C 0A3
Thunder Bay, ON, P7C 0A3
Short Description
Provides information and assistance to support participation in and understanding of the criminal court process
- services begin once police have laid charges and continue until the court case is over
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Provides financial and court-based supports to enable victims of crime and families of homicide victims to attend court, including:
- Travel arrangements and expenses
- Language interpretation
- Real-time captioning or other equipment for victims with disabilities
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Counselling Services
Thunder Bay
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Office: 807-622-8235
525 Simpson St
Thunder Bay, ON, P7C 3J6
Thunder Bay, ON, P7C 3J6
Short Description
Offers counselling services, peer support groups, and workshops that address various issues including:
- Anger management
- Depression
- Male survivors of sexual abuse
- Relationships
- Trauma
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Victim Quick Response Program+
Thunder Bay
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Office: 807-474-4230
384 Fort William Rd
Thunder Bay, ON, P7B 2Z3
Thunder Bay, ON, P7B 2Z3
Short Description
Victim Quick Response Program+ (VQRP+)
Provides assistance with emergency expenses related to the eligible incident, including:
Financial support also available for:
Provides assistance with emergency expenses related to the eligible incident, including:
- home safety
- accommodation
- meals
- transportation
- basic necessities
- dependent care costs
- counselling
- traditional Indigenous health services
- cellular phones
- vision care
- dental care
- aids for victims with disabilities
- interpretation services
- crime scene cleanup
- government/medical documents
- funeral expenses
- storage locker
- tattoo removal
- treatment at a recovery facility
Financial support also available for:
- victims who sustained serious physical injuries during a crime
- parents of child homicide victims
- spouses of homicide victims
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Aakwa'ode'ewin (Courage for Change)
Thunder Bay
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Office: 1-800-667-0816
380 Ray Blvd
Thunder Bay, ON, P7B 4E6
Thunder Bay, ON, P7B 4E6
Short Description
Provides supports for Indigenous women, youth and girls affected by sexual exploitation
Crisis services include:
Crisis services include:
- Immediate response to women at risk of human trafficking or leaving a situation of trafficking
- Stabilization with transportation to safe housing
- Collaboration with police services as required
- Access to ongoing trauma-informed, culturally-based crisis care and supports as needed
- Case management
- Developing safety plans
- Short and long-term planning
- One on one supportive counselling
- Referrals and transportation/accompaniment to community resources
- Follow-up services as required
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Sexual Assault and Domestic Violence Treatment Centre
Thunder Bay
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Office: 807-684-6751
Crisis: 9-1-1
980 Oliver Rd
Thunder Bay, ON, P7B 6V4
Thunder Bay, ON, P7B 6V4
Short Description
- Provides individualized 24 hour emergency service to victims and survivors of sexual assault and/or domestic violence
- Provides emergency medical assessment and treatment
- Provides initial emotional and social support as well as ongoing follow-up care by specially trained nurses
Provides initial emergency care only with the patient's informed consent, and may include all or part of the following:
- Assessment and treatment of injuries
- Testing/treatment/prevention of sexually transmitted infections (STI) including HIV
- Emergency contraceptives
- Reassurance and emotional support
- Collection of forensic evidence including photographs
- Risk assessment and safety planning
- Referral for medical follow-up
- Referral to appropriate social services agencies
- Referral to shelter and or other relevant community resources
- Police involvement, at victims request
- Storage of forensic evidence for up to six months if the patient is uncertain about involving the authorities
Provides optional follow-up services accessible through the Sexual Assault/ Domestic Violence Victim Treatment Centre (SA/DVTC) that may include:
- Reassessment of injuries
- Further consideration of safety
- Continuing treatment and monitoring of STIs (including Hepatitis and HIV)
- Further photographs if indicated
- Appropriate referrals
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Sexual Violence and Harassment
Thunder Bay
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Office: 807-684-1880
544 Winnipeg Ave
Thunder Bay, ON, P7B 3S7
Thunder Bay, ON, P7B 3S7
Short Description
- Offers counselling for individuals who have experienced sexual violence and/or harassment as a teen or as an adult
- Helps survivors learn that sexual assault and harassment is never their fault and is never okay
- Support can help the survivor even if time has passed since the assault or harassment took place
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Counselling Centre
Thunder Bay
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Office: 807-684-1880
544 Winnipeg Ave
Thunder Bay, ON, P7B 3S7
Thunder Bay, ON, P7B 3S7
Short Description
Provides in-person and online professional, confidential services to individuals, couples and families to help them make positive changes in their lives
Programs include:
Lead agency of Support Services Network for Male Survivors in Ontario (North Region); may offer e-counselling for Male Survivors
Programs include:
- Counselling and Psychotherapy
- Addiction and Mental Health
- Financial Counselling
- Children and Youth
- Education and Training Workshops
Lead agency of Support Services Network for Male Survivors in Ontario (North Region); may offer e-counselling for Male Survivors
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Free Legal Clinic
Thunder Bay
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Office: 807-346-7815
401 Red River Rd, Suite PA1001
Thunder Bay, ON, P7B 1B4
Thunder Bay, ON, P7B 1B4
Short Description
Law students, under the direct supervision of licensed lawyers, provide free legal advice and representation to low income earners who cannot afford to pay for legal services
Provides services in the following areas:
Provides services in the following areas:
- Minor criminal offences such as common assault, theft under $5000, and mischief to property under $5000
- Provincial and traffic offences such as trespass to property, careless driving, speeding tickets, driving with no insurance, and driving under suspended licence
- Small Claims Court and Civil disputes under $35,000
- Tenant rights and applications to the Landlord and Tenant Board
- Simple wills and Powers of Attorney
- Employment law
- Applications to the Criminal Injuries Compensation Board
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