Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Sexual Assault and Rape Crisis Centre - Thunder Bay
Thunder Bay
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Office: 1-888-415-4156
Crisis: 1-877-336-2433
Centre francophone, 234 Van Norman St
Thunder Bay, ON, P7A 4B8
Thunder Bay, ON, P7A 4B8
Short Description
All in-person services are by appointment only; services are also offered virtually, by phone or video conference
Provides confidential and free support for Francophone women affected by sexual assault including the following:
Provides confidential and free support for Francophone women affected by sexual assault including the following:
- Accompaniment
- Advocacy
- Community liaison and development
- Counselling and peer support
- Information and referral
- Practical assistance
- Free lending library
- Prevention programs
- Public education
- Volunteer training
- Geraldton
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Emergency Women's Shelter
Thunder Bay
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Office: 807-633-3052
Office: 807-768-8923
308 Red River Rd
Thunder Bay, ON, P7B 1B1
Thunder Bay, ON, P7B 1B1
Short Description
Operates a 10 bed emergency women's shelter
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Legal Clinic
Thunder Bay
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Office: 807-344-2478
86 Cumberland St S
Thunder Bay, ON, P7B 2V3
Thunder Bay, ON, P7B 2V3
Short Description
- Provides legal advice and assistance to residents within the District of Thunder Bay, particularly Indigenous people who, because of poverty, geographic isolation, or language differences, do not have access to traditional existing legal services
- Focuses on helping people get income maintenance benefits and maintain access to housing
- Provides services at no cost to individuals who meet eligibility criteria
- Provides advice, assistance, and representation in courts or tribunals
- Facilitates legal education workshops in appropriate areas of law
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Free Legal Clinic
Thunder Bay
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Office: 807-346-7815
401 Red River Rd, Suite PA1001
Thunder Bay, ON, P7B 1B4
Thunder Bay, ON, P7B 1B4
Short Description
Law students, under the direct supervision of licensed lawyers, provide free legal advice and representation to low income earners who cannot afford to pay for legal services
Provides services in the following areas:
Provides services in the following areas:
- Minor criminal offences such as common assault, theft under $5000, and mischief to property under $5000
- Provincial and traffic offences such as trespass to property, careless driving, speeding tickets, driving with no insurance, and driving under suspended licence
- Small Claims Court and Civil disputes under $35,000
- Tenant rights and applications to the Landlord and Tenant Board
- Simple wills and Powers of Attorney
- Employment law
- Applications to the Criminal Injuries Compensation Board
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Victim Quick Response Program+
Thunder Bay
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Office: 807-474-4230
384 Fort William Rd
Thunder Bay, ON, P7B 2Z3
Thunder Bay, ON, P7B 2Z3
Short Description
Victim Quick Response Program+ (VQRP+)
Provides assistance with emergency expenses related to the eligible incident, including:
Financial support also available for:
Provides assistance with emergency expenses related to the eligible incident, including:
- home safety
- accommodation
- meals
- transportation
- basic necessities
- dependent care costs
- counselling
- traditional Indigenous health services
- cellular phones
- vision care
- dental care
- aids for victims with disabilities
- interpretation services
- crime scene cleanup
- government/medical documents
- funeral expenses
- storage locker
- tattoo removal
- treatment at a recovery facility
Financial support also available for:
- victims who sustained serious physical injuries during a crime
- parents of child homicide victims
- spouses of homicide victims
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Sexual Assault and Domestic Violence Treatment Centre
Thunder Bay
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Office: 807-684-6751
Crisis: 9-1-1
980 Oliver Rd
Thunder Bay, ON, P7B 6V4
Thunder Bay, ON, P7B 6V4
Short Description
- Provides individualized 24 hour emergency service to victims and survivors of sexual assault and/or domestic violence
- Provides emergency medical assessment and treatment
- Provides initial emotional and social support as well as ongoing follow-up care by specially trained nurses
Provides initial emergency care only with the patient's informed consent, and may include all or part of the following:
- Assessment and treatment of injuries
- Testing/treatment/prevention of sexually transmitted infections (STI) including HIV
- Emergency contraceptives
- Reassurance and emotional support
- Collection of forensic evidence including photographs
- Risk assessment and safety planning
- Referral for medical follow-up
- Referral to appropriate social services agencies
- Referral to shelter and or other relevant community resources
- Police involvement, at victims request
- Storage of forensic evidence for up to six months if the patient is uncertain about involving the authorities
Provides optional follow-up services accessible through the Sexual Assault/ Domestic Violence Victim Treatment Centre (SA/DVTC) that may include:
- Reassessment of injuries
- Further consideration of safety
- Continuing treatment and monitoring of STIs (including Hepatitis and HIV)
- Further photographs if indicated
- Appropriate referrals
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Victim / Witness Assistance Program
Thunder Bay
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Office: 807-626-7120
125 Brodie St N, Suite 5200
Thunder Bay, ON, P7C 0A3
Thunder Bay, ON, P7C 0A3
Short Description
Provides information and assistance to support participation in and understanding of the criminal court process
Provides financial and court-based supports to enable victims of crime and families of homicide victims to attend court, including:
- services begin once police have laid charges and continue until the court case is over
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Provides financial and court-based supports to enable victims of crime and families of homicide victims to attend court, including:
- Travel arrangements and expenses
- Language interpretation
- Real-time captioning or other equipment for victims with disabilities
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Criminal Duty Counsel
Thunder Bay
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Office: 807-577-1005
125 Brodie St N
Thunder Bay, ON, P7C 0A3
Thunder Bay, ON, P7C 0A3
Short Description
- Gives immediate legal assistance to individuals who appear in court for criminal matters without a lawyer
- Provides information about legal rights, obligation and the court process
- Provides assistance in the courtroom for bail hearings and sentencing
- Assists with diversions, guilty pleas and sentencing
- Helps determine if further duty counsel services are required or if the matter requires Legal Aid Ontario's assistance in retaining a lawyer
- Mental health
- Drug treatment
- Domestic violence
- Aboriginal persons (Gladue) court
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Victim Crisis Assistance Ontario
Thunder Bay
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Office: 807-684-1051
317 Victoria Ave E, Suite 9
Thunder Bay, ON, P7C 1A4
Thunder Bay, ON, P7C 1A4
Short Description
- Offers on-site early intervention and crisis intervention
- Provides needs assessment, safety planning and referrals to community services
- Offers enhanced support for vulnerable victims
- Provides assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+)
Provides assistance with emergency expenses related to the eligible incident, including:
- home safety
- accommodation
- meals
- transportation
- basic necessities
- dependent care costs
- counselling
- traditional Indigenous health services
- cellular phones
- vision care
- dental care
- aids for victims with disabilities
- interpretation services
- crime scene cleanup
- government/medical documents
- funeral expenses
- storage locker
- tattoo removal
- treatment at a recovery facility
Financial support also available for:
- victims who sustained serious physical injuries during a crime
- parents of child homicide victims
- spouses of homicide victims
Volunteers
- Recruits individuals to provide support to victims
- Provides individuals with specialized training at no cost
- Assist in developing a personalized safety plan for the victim
- Provide information about legal assistance and programs
- Offer referrals to long-term service providers within the community
- Provide temporary practical and emotional support
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Counselling Services
Thunder Bay
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Office: 807-622-5790
141 May St S
Thunder Bay, ON, P7E 1A9
Thunder Bay, ON, P7E 1A9
Short Description
- Provides professional counselling services
- Offers faith-based counselling if requested
- Offers the Family Strengthening program
- Abuse and neglect
- Addictions
- Depression and anxiety
- Eating disorders
- Grief
- Residential school experiences
- Self-esteem and identity
- Trauma
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Family Law Services
Thunder Bay
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Office: 807-346-2950
114 Centennial Square
Thunder Bay, ON, P7E 1H3
Thunder Bay, ON, P7E 1H3
Short Description
Assists individuals with family law issues who are being assisted by Legal Aid Ontario
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Legal Aid Services
Thunder Bay
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Office: 807-345-1972
114 Centennial Square
Thunder Bay, ON, P7E 1H3
Thunder Bay, ON, P7E 1H3
Short Description
Provides legal assistance for low-income people
Services include:
Services include:
- Legal representation for eligible clients who appear in court without a lawyer
- Legal aid applications and information over the phone
- Legal resources and referrals to other social assistance agencies
- A legal aid certificate program which enables a client to retain a lawyer for complex and serious cases
- Criminal
- Domestic violence
- Family
- Wrongful dismissal
- Change of name
- Personal bankruptcy
- Power of attorney
- Money lent to others or money owed to others
- Sponsorship of relatives
- Commercial litigation
- Real estate matters and libel
- Defamation and slander
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Anishinabe Women's Crisis Home
Thunder Bay
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Office: 807-346-4357
Short Description
- Provides emergency shelter for women and children who require safe accommodations and are seeking refuge from abuse
- Allows women and children to stay up to 6 weeks
- Crisis and supportive counselling
- Safety planning
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Crisis Line
Thunder Bay
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Crisis: 807-346-4357
Short Description
- Operates a 24-hour crisis line for Indigenous women and their children
- Provides immediate crisis assessment, intervention, referrals and follow-up
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Crisis Response Services
Thunder Bay
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Office: 1-888-269-3100
Crisis: 807-346-8282
Crisis: 1-866-888-8988
Short Description
- Provides 24/7 telephone support, including via text
- Offers an 8 hour mobile unit to provide in-person crisis assessment
- Operates a short-term Crisis Support Residence
- Crisis assessment and intervention
- Follow-up
- Referrals to other community services
- Support to family and friends
- Wellness Planning
Please note: CMHA branch offerings are subject to change in response to the ongoing developments of COVID-19. The website below will reflect the most accurate and current information.
Follow this link to determine how service delivery is being provided by choosing the appropriate CMHA location from the website's drop down list.
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Telephone Helpline and On-line Chat Counselling Services
Thunder Bay
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Office: 1-855-554-4325
Short Description
- Offers culturally appropriate counselling services to Indigenous women by Indigenous women, via telephone, text, or chat
- Oji-Cree
- Cree
- Algonquin
- Inuktitut
- Mohawk
- Oneida
- Odawa
- Potawatomi
- Micmac
- Black Foot
- Anishnaabe
- Moose Cree
- Swampy Cree
- English
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Community Resource Worker 55+ Program
Thunder Bay
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Crisis: 807-345-0450
Text: 807-700-5011
Short Description
Provides the following support services to women 55 and older:
- Advocacy
- Assistance with housing applications
- Individual and group counselling
- Legal aid and court appointments
- Safety planning
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Women's Shelter
Thunder Bay
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Office: 807-345-0450
Crisis: 807-345-0450
Text: 807-700-5011
Short Description
- Operates a shelter for abused women, youth and their children who have been victims of physical, emotional, sexual or financial abuse
- Provides crisis services, confidential counselling, information and referral, and victim advocacy
- Provides public education and follow-up services where possible
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Legal Services
Thunder Bay
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Office: 807-622-1413
1805 Arthur St E, Unit 100
Thunder Bay, ON, P7E 2R6
Thunder Bay, ON, P7E 2R6
Short Description
Assists community members with the following legal matters:
- Criminal Law if custody is probable
- Family Law
- Child Welfare
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Administration
Fort William First Nation
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Office: 807-622-1121
100 Anemki Dr, Suite 103
Fort William First Nation, ON, P7J 1J4
Fort William First Nation, ON, P7J 1J4
Short Description
Provides safety and shelter to Indigenous women and children experiencing abuse
Provides women and children with a variety of services, including:
Provides women and children with a variety of services, including:
- Assessment to determine needs
- Counselling
- Crisis support line
- Follow-up after leaving the shelter
- Referrals to other community programs
- Personal safety plan
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District Women's Shelter
Atikokan
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Office: 807-597-2868
Crisis: 807-597-6908
Short Description
- Operates a 10-bed emergency shelter for abused women and their children
- Coordinates support services for clients
- Provides a 24-hour crisis line
- Accepts donations of clothing and household items
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New Horizons Second Stage Housing Program
Atikokan
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Office: 807-597-2868
Crisis: 807-597-6908
Short Description
New Horizons 2nd Stage Housing
- Offers a secure ten unit apartment building that provides temporary (up to one year), safe, affordable housing for women and their children
- Offers a variety of support services
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Crisis Intervention
Ginoogaming First Nation (179km)
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Office: 807-876-2732
Crisis: 9-1-1
203 Balsam Rd
Ginoogaming First Nation, ON, P0T 2A0
Ginoogaming First Nation, ON, P0T 2A0
Short Description
Provides crisis intervention services to individuals affected by family violence and suicide
Includes the following services:
- Offers immediate on site or telephone assistance
- Dispatches call to police when deemed necessary
- Ensures victims receive support and assistance to secure their safety
- Arranges meeting family members at centre or agreed upon location to discuss possible crisis resolutions
- Crisis plan to follow in response to suicide intervention, domestic violence intervention and any other form of crisis situations that may arise in community
- Information sessions and workshops on techniques for healing strategies
Includes the following services:
- Debriefing and stabilization following crisis situation
- Advocacy on behalf of individuals and families dealing with various agencies
- Information about/referrals to appropriate resources and services
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Community Legal Clinic
Atikokan (180km)
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Office: 807-597-2811
101 Main St W
Atikokan, ON, P0T 1C0
Atikokan, ON, P0T 1C0
Short Description
Provides legal advice and assistance to individuals who do not have the means to assert or defend their legal rights through the following services:
- Client representation in clinic areas of practice
- Free summary legal advice
- Information and referral
- Law reform advocacy
- Public education
- Specialized legal services
- Birth certificates
- Canada Pension Plan (CPP) Disability or Pension benefits
- Canada Child Benefits (CCB)
- Consumer and Credit/Debt issues
- Criminal Injuries Compensation Board (CICB)
- Disability Tax benefits
- Employment Insurance (EI)
- Employment Standards (ESA)
- Human Rights
- Native Status applications
- Old Age Security (OAS)
- Ontario Disability Support Program (ODSP)
- Ontario Works
- Residential Tenancies (tenants only)
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Crisis Intervention
Atikokan (180km)
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Office: 807-597-1213
Crisis: 807-597-1096
309 Main St W
Atikokan, ON, P0T 1C0
Atikokan, ON, P0T 1C0
Short Description
Provides crisis intervention services to individuals affected by family violence
- Offers immediate on site or telephone assistance
- Dispatches call to police when deemed necessary
- Dispatches other supports if necessary
- Ensures victims receive support and assistance to secure their safety
- Arranges meeting family members at centre or agreed upon location to discuss possible crisis resolutions
- Provides advocacy on behalf of individuals and families dealing with various agencies
- Provides information and referrals to appropriate resources and services
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