Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Newcomer Settlement Services
Thunder Bay
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Office: 807-345-0551
17 Court St N
Thunder Bay, ON, P7A 4T4
Thunder Bay, ON, P7A 4T4
Short Description
Newcomer Settlement Program
Provides walk-in information and referral services to refugees and newcomers
Services and supports provided may include (with examples):
Provides walk-in information and referral services to refugees and newcomers
Services and supports provided may include (with examples):
- Initial settlement (housing, schools, orientation to Thunder Bay life)
- Immigration (filling out applications for permanent residence, work permits and citizenship)
- Health issues (referral to programs at Thunder Bay Health Unit, filling out OHIP applications)
- Housing issues (filling out applications for Thunder Bay District Housing, apartment search)
- Family Issues (filling out applications for Pro-Kids, Child Tax benefits, referral to various agencies)
- Citizenship Application support
- Employment Related Matters (job search, resume writing, employee rights, application for Employment Insurance)
- Education issues (information and referral to ESL, LINC programs, tutors)
- Social Services issues (assistance in applying for Ontario Works, assistance in dealing with agencies)
- Sponsorship-related issues (assistance in filling out applications for sponsorship)
- Any parish or group of individuals may sponsor a refugee family
- Refugee Sponsorship Coordinator assists parishes and other refugee sponsorship groups with information, planning, training and the application process
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Community Connections Program
Thunder Bay
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Office: 807-345-0551
17 Court St N
Thunder Bay, ON, P7A 4T4
Thunder Bay, ON, P7A 4T4
Short Description
- Offers group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- Trained and experienced volunteer mentors assist with focus on citizenship and civic engagement or skills and career development
- Offers English and French tutoring for individuals, families, and children
- Offers English Conversation Circles for informal English practice
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Youth Settlement and Youth Mentorship Program
Thunder Bay
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Office: 807-345-0551
17 Court St N
Thunder Bay, ON, P7A 4T4
Thunder Bay, ON, P7A 4T4
Short Description
Assists newcomer youth to successfully transition to life in Canada by providing a variety of supports to meet their needs
The program can assist with:
The program can assist with:
- Developing strategies to transition to life in a new country
- Referrals to appropriate outside agencies for services
- Homework and school assignment help
- English conversation and pronunciation
- Employment programs and opportunities
- Supports youth in achieving their full potential in education, employment, community engagement and leadership through volunteer mentors and group activities
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Newcomer Settlement Program
Thunder Bay
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Office: 807-345-0551
17 Court St N
Thunder Bay, ON, P7A 4T4
Thunder Bay, ON, P7A 4T4
Short Description
Offers settlement and community orientation services for immigrants and refugees, including:
Orientation and Adaptation Services
Translation and Interpretation Services
Supportive counselling
Job search preparation and training
Employment counselling
Orientation and Adaptation Services
- Offers needs assessment and information and referral to community and social services, support with finding housing, child care, registering children in school and health care
- Provides help filling out government forms including housing and immigration sponsorship forms
- Offers workshops to reduce stress of adjusting to Canadian culture
- Serves as a Commissioner of Oaths for verifying original documents
Translation and Interpretation Services
- Offers professionally trained interpreters with expertise in health, community and social services
Supportive counselling
- Provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
Job search preparation and training
- Provides assistance in developing strong job search strategies and workplace communication skills
Employment counselling
- Offers resume help, employment counselling, skills and career development and help in establishing social and professional networks
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Multicultural Association
Thunder Bay
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Office: 807-345-0551
17 Court St N
Thunder Bay, ON, P7A 4T4
Thunder Bay, ON, P7A 4T4
Short Description
- Provides direct services for new and established permanent residents and convention refugees, and for refugee claimants
- Offers orientation classes in citizenship preparation, income tax clinic (March)
- Offers courses, tests and activities to help newcomers prepare for the citizenship test
- Free citizenship classes are held three times a year - call the office or check the website or facebook page to see when classes are being provided
- Cultural projects
- Folklore Festival: First weekend in May
- Anti-Racism and Anti-Discrimination Advocacy and Workshops
- Cultural and Cross-Cultural Sensitivity Training
- Community engagement and welcoming
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Multicultural Association
Thunder Bay
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Office: 807-622-4666
511 Victoria Ave E
Thunder Bay, ON, P7C 1A8
Thunder Bay, ON, P7C 1A8
Short Description
- Operates a regional network of people from all backgrounds working together to promote citizenship, preserve cultures, combat racism and promote getting along
- Advocates for the multicultural associations and minority groups throughout the region
- Assists new immigrants and refugees to settle and to integrate into Canadian life
- Promotes citizenship
- Functions as the support behind the Regional Multicultural Youth Council, providing guidance, office space and financial support
- Provides individuals with public access to the Internet and the skills they need to use it effectively
- Plays a crucial role in bridging the digital divide
- Contributes to the foundation for electronic access to government services
- Encourages online learning and literacy
- Fosters the development of community based infrastructure
- Promotes Canadian e-commerce
- Other services available include faxing, photocopying, scanning and printing of documents
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ArriveON App
Ontario
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Office: 437-324-1890
Short Description
Free mobile app to help immigrants, refugees and international students to settle in Ontario
- includes information on finding employment, housing, English or French classes, health care
- connects newcomers to the O20 Chatbot, relevant government websites/phone numbers and the Welcome to Canada Guide
- allows users to connect with 911, 211 and ConnexOntario's Mental Health Services with just one click
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Newcomer Settlement Program
Kenora (411km)
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Office: 807-468-7140
Interpreter Access Service: 807-468-9443
136 Main St S
Kenora, ON, P9N 1S9
Kenora, ON, P9N 1S9
Short Description
Provides direct services for newcomers and established immigrants
Services provided include:
Provides newcomers and established immigrants with practical assistance for the challenges of every day life in Canada
Services include advocacy, referrals, consumer and community information, orientation and information sessions and assistance for completing all forms in the following areas:
Services provided include:
- Assistance to establish social and professional networks to promote community engagement
- Assistance to access a range of settlement services
- Orientation programs
- Job search and employment counselling
- Individual agencies may provide needs and eligibility assessments
- Language and skills training to help facilitate employment
- Pre/post-arrival information and referral
- Programs to welcome newcomers to the community
Provides newcomers and established immigrants with practical assistance for the challenges of every day life in Canada
Services include advocacy, referrals, consumer and community information, orientation and information sessions and assistance for completing all forms in the following areas:
- Canadian law
- Education
- Employment and job preparation skills
- Health and medical services
- Housing
- Immigration and citizenship
- Language training
- Legal services
- Parenting issues
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Newcomer and Settlement Services
Sault Ste Marie (425km)
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Office: 705-759-0909
503 Queen St E
Sault Ste Marie, ON, P6A 2A2
Sault Ste Marie, ON, P6A 2A2
Short Description
Offering free services to job seekers and employers over the phone and through email, text and other digital platforms - Modified hours: Mon-Fri 8:30 am-4:30 pm
Offers services and solutions-based counselling for newcomers seeking settlement and employment support, including:
Orientation and Adaptation Services
Offers services and solutions-based counselling for newcomers seeking settlement and employment support, including:
Orientation and Adaptation Services
- Offers needs assessment and information and referral to community and social services
- Provides help filling out government forms including housing and immigration sponsorship forms
- Provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
- Provides assistance in developing strong job search strategies and workplace communication skills
- Offers resume help, employment counselling, skills and career development and help in establishing social and professional networks
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Kitchener (876km)
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Office: 519-772-4399 ext 2732
65 Hansen Ave
Kitchener, ON, N2C 2H6
Kitchener, ON, N2C 2H6
Short Description
Levant Canada is a non-profit organization that supports refugees fleeing crises and promotes newcomers' empowered integration into Canadian life. Levant privately sponsors refugees seeking safety in Canada. Through artistic, cultural, and athletic programming, facilitate newcomers' integration into Canadian life and encourage exchange between newcomers and established Canadians. Programs and events foster intercultural dialogue, create a sense of belonging in the community, and support newcomers' pride in their home cultures. Visit website or contact us to learn more about our programs and activities, including:
- Levant Soccer Club
- Steps Dance Club
- Community Dabke Group
- Refugee Sponsorship
- Levant's Annual Cultural Event
- And more
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Toronto (922km)
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Office: 416-298-7885
4150 Finch Ave E
Toronto, ON, M1S 3T9
Toronto, ON, M1S 3T9
Short Description
Covid-19 -- office open to in-person service; check website or call for updates
Employment Services
Education Programs
Pre-apprenticeship and Ontario Bridge Training Programs
Employment Services
- career service centre
- career advancement counselling
- resume writing, job search workshops, job matching, job placement
- networking events and mentorship
Education Programs
- academic counselling
- leadership development
- credentials recognition and licensure assistance
- anti-racism webinars
- Toastmasters' Club
Pre-apprenticeship and Ontario Bridge Training Programs
- Gateway programs
- pre-apprenticehip programs for electricians and plumbers
- bridge training program for internationally trained accounting and finance professionals to obtain a Certified General Accountant (CGA) designation
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Toronto
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: No public telephone number
Short Description
Online tool for individuals who wish to offer lodging to refugees
- organization reviews the application and then pass it on to a local settlement organization, who will find a match
- volunteers welcome
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Ottawa (1078km)
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Office: 613-232-0909
280 Albert St, Suite 401
Ottawa, ON, K1P 5G8
Ottawa, ON, K1P 5G8
Short Description
Office mandated to lead and coordinate international action to protect people forced to flee their homes due to violence, conflict and persecution
- provides shelter, food, water, medical care, and other life-saving assistance to refugees around the world
- observes Canadian asylum practices and policies in order to promote the highest standards of protection for refugees and asylum-seekers
- works with the Canadian government and private sponsorship groups to help coordinate resettlement opportunities in Canada
- informs and educates Canadians about the situation of refugees and other displaced persons around the world
- encourages the Canadian public and the Government of Canada to provide financial assistance to UNHCR programs worldwide
- targeted donations toward essential resources for refugees such as shelter, medical care, education, nutrition,and clean water
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Ottawa (1079km)
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Office: 613-699-7797
400 Cooper St, Suite 2000
Ottawa, ON, K2P 2H8
Ottawa, ON, K2P 2H8
Short Description
Employment and education services provider linking Internationally Educated Professionals (IEPs) with Canadian businesses
Employment and education services for IEPs, including:
Employment and education services for IEPs, including:
- Job referrals
- Career counselling
- Workplace communication & industry specific English training
- Work placements
- Mentorship matches
- Networking opportunities
- Staffing solutions
- Work placements
- Cultural competency training for employers
- Workplace mentorship initiatives
- Bookkeeping, taxation and IT support for start-ups and SMEs
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Ottawa (1092km)
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Office: 613-884-0869
Crisis: 613-890-6149
374 Grammond Circle
Ottawa, ON, K4A 0W8
Ottawa, ON, K4A 0W8
Short Description
Non-profit organization which supports immigrant and refugees from Nepal
- includes Nepalese speaking Bhutanese refugee during their integration into Canadian life
- provides special support to those who are dealing with extreme anxiety, stress and PTSD
- provides counseling, settlement and information to help them get settled
- works as a bridge between clients and service providers
- currently we are serving 58 seniors directly and about 300 people indirectly
- intergenerational activities once a week
- seniors support and provide socialization activities
- crisis support/student support
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