• Provides immediate crisis assessment, intervention, referrals and follow-up
• Operates a 24-hour crisis hot line
• Provides immediate on site intervention or telephone assistance
• Contacts police when deemed necessary
• Ensures individuals receive support and assistance to secure their safety
• Provides advocacy on behalf of individuals and families dealing with various agencies
• Provides information and referrals to appropriate resources and services

Mobile Crisis Response

• Assists in person with a serious mental illness in acute distress or situational crisis
• Meets at an alternate safe location that best meets the individuals needs
• Arranges meeting family members at centre or agreed upon location to discuss possible crisis resolutions

LOCAL CMHA BRANCH SERVICES DURING COVID-19

CMHA branches are open but many are offering alternative service delivery at this time
Service delivery may be provided:

• in person
• by phone 

or in the following virtual ways:

• PCVC - Personal computer video conferencing
• OTN - Ontario Telemedicine Network
• ZOOM -  Video/web conferencing platform

Please note: CMHA branch offerings are subject to change in response to the ongoing developments of COVID-19. The website below will reflect the most accurate and current information.

Follow this link to determine how service delivery is being provided by choosing the appropriate CMHA location from the website's drop down list.

• Provides immediate crisis assessment, intervention, referrals and follow-up
• Operates a 24-hour crisis hot line
• Provides immediate on site intervention or telephone assistance
• Contacts police when deemed necessary
• Ensures individuals receive support and assistance to secure their safety
• Provides advocacy on behalf of individuals and families dealing with various agencies
• Provides information and referrals to appropriate resources and services

Mobile Crisis Response

• Assists in person with a serious mental illness in acute distress or situational crisis
• Meets at an alternate safe location that best meets the individuals needs
• Arranges meeting family members at centre or agreed upon location to discuss possible crisis resolutions

LOCAL CMHA BRANCH SERVICES DURING COVID-19

CMHA branches are open but many are offering alternative service delivery at this time
Service delivery may be provided:

• in person
• by phone 

or in the following virtual ways:

• PCVC - Personal computer video conferencing
• OTN - Ontario Telemedicine Network
• ZOOM -  Video/web conferencing platform

Please note: CMHA branch offerings are subject to change in response to the ongoing developments of COVID-19. The website below will reflect the most accurate and current information.

Follow this link to determine how service delivery is being provided by choosing the appropriate CMHA location from the website's drop down list.

• Offers on-site early intervention and crisis intervention
  
• Provides needs assessment, safety planning and referrals to community services
  
• Offers enhanced support for vulnerable victims
  
• Provides assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+)

Provides assistance with emergency expenses related to the incident, including:

• home safety
  
• accommodation
  
• meals
  
• transportation
  
• basic necessities
  
• dependent care costs
  
• counselling
  
• traditional Indigenous health services
  
• cellular phones
  
• vision care
  
• dental care
  
• aids for victims with disabilities
  
• interpretation services
  
• crime scene cleanup
  
• government/medical documents
  
• funeral expenses

Additional assistance for victims of human trafficking includes:

• storage locker
  
• tattoo removal
  
• treatment at a recovery facility

Note: No direct reimbursement to victims for above supports

Financial support also available for:

• victims who sustained serious physical injuries during a crime
  
• parents of child homicide victims
  
• spouses of homicide victims

Volunteers

• Recruits individuals to provide support to victims
  
• Provides individuals with specialized training at no cost

Volunteers will:

• Assist in developing a personalized safety plan for the victim
  
• Provide information about legal assistance and programs
  
• Offer referrals to long-term service providers within the community
  
• Provide temporary practical and emotional support

Offers various programs and services including:

• Adoption
  
• Adoption Disclosure
  
• Child Protection
  
• Family Preservation
  
• Foster Care
  
• Integrated Services for Northern Children (ISNC
  
• Mental Health Services
  
• Preparing for Independence
  
• Secure Custody Services
  
• Supervised Access
  
• Timiskaming Brighter Futures

• Provides information and assistance to support participation in the criminal court process
• Services begin once police have laid charges and continue until the court case is over

Offers:

• Case-specific information (court dates, bail conditions)
• Court preparation
• Needs assessment
• Emotional support
• Crisis intervention
• Referrals to community agencies

Vulnerable Victims and Family Fund

Provides financial and court-based supports to enable victims of crime and families of homicide victims to attend court, including:

• Travel arrangements and expenses
• Language interpretation
• Real-time captioning or other equipment for victims with disabilities

Operates as a program under the Healing and Wellness Branch

• Developed as a new program aimed at supporting healthy and whole Métis families
  
• Works to reduce family violence, the number of youth involved in the justice system and the number of children in care
  
• Focus is on providing direct one-on-one client services and educational resources and family wellness planning

Services provided can include but are not limited to the following:

• After school safe places and homework clubs
  
• Assistance in navigating the community support system
  
• Assisting children and youth to foster self-identity and to develop life skills
  
• Court-related supports
  
• Empowering parents to be their children's best advocates
  
• Ensuring families have their basic needs met
  
• Guidance for building healthy relationships and raising awareness of personal safety issues
  
• Peer support for youth involved in justice and correction issues
  
• Referrals for employment and training programs
  
• Supports for children and youth who have experienced or witnessed violence
  
• Supports for Métis youth to stay in school
  
• Support in case meetings and conferencing