Legal advice * approximately 30 minutes per visit * civil cases only, no family or criminal

Services provided for Superior Court and Small Claims Court cases:
* explanation of the claim process (how to start a claim, how to defend a claim, considerations a person should think about before starting a claim, enforcing a judgement, etc.)
* assisting clients in interpreting court rules
* identifying the court forms a person may need
* guiding clients in completing court forms
* providing tip sheets
* identifying strengths and weaknesses of cases
* offering the use of computers and software to help create court forms
* referrals to other legal services

Conducts public inquiries * may initiate applications or intervene in cases before the Human Rights Tribunal of Ontario * policy development, research and analysis * public education and training * reports to the Speaker of the Legislative Assembly

Working Together -- e-learning training video for public, private and not-for-profit sectors towards completing Accessibility for Ontarians with Disability Act (AODA) requirements

Community Legal Education Ontario
Legal information on income assistance, landlord and tenant law, refugee and immigration law, employment law, family law, domestic and elder abuse, debt and consumer rights and collection agencies, health and disability, some criminal issues * most publications available in French

Legal information for new Canadians -- print materials in Arabic, Chinese (Mandarin and Simplified Chinese), English, French, Somali, Spanish, Tamil and Urdu

Guided Pathways, stepstojustice.ca/guided-pathways --series of online interviews to assist in filling out court forms * pathway asks questions and puts answers into required forms, questions include information as to what is needed * Family Law Guide Pthways for divorce, separation, children, support and property issues * Guided Pathway for Housing Law for tenants with maintenance and repair problems

CLEO Connect, cleoconnect.ca -- provides public legal education and information to help community workers assist clients with legal problems * free training, tools and resources including webinars, podcasts and research

Funded by Legal Aid Ontario, the Law Foundation of Ontario and Department of Justice Canada

Regulatory and licensing body for legal services in Ontario * Complaint Service -- handles complaints about lawyer or paralegal conduct and services -- 416-947-3310 or 1-800-268-7568