Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Airport Interpretive Services
Sioux Lookout (75km)
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Office: 807-737-3850
Airport Clerk: 807-737-3390
2 Meno Ya Win Way
Sioux Lookout, ON, P8T 1B8
Sioux Lookout, ON, P8T 1B8
Short Description
Provides interpretive and support services at the Sioux Lookout airport
- Offers interpretation from English to Oji-Cree and vice versa for individuals requiring assistance with flights
- Provides assistance with ground transportation arrangements
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Interpretation / Translation
Burlington
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Short Description
Make Islamic resources fully accessible to the Deaf through a variety of services including:
- raising awareness in the community regarding the challenges faced by the Deaf
- approaching organizers to make their events accessible to the Deaf
- arranging for interpreters to be present at local mosques for the translation of sermons and prayers
- arranging for interpreters to be present at festivities (e.g. Eid, Ramadan, Holy night celebrations) as well as Islamic workshops, conferences, and conventions
- setting up Islamic classes with interpreter services - the curriculum addressing the knowledge level of a Deaf audience
- training interpreters on Islamic terms and signs so that they are able to interpret in an Islamic setting and context
- interpreting the Quran into ASL
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In-Person Interpreting Services
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Office: 613-521-6720
Short Description
COVID-19 (8 Sep 2020 ) In-person interpreting will be unavailable until further notice.
Provides in-person sign language interpreting expertise for conferences, court proceedings, federal government services, hospitals, community and academic, and a variety of other setting
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ASL/LSQ Translation
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Office: 613-521-6720
Short Description
Provides from English or French translation to American Sign Language (ASL)/Langue des signes du Québec (LSQ)
- websites, documents and announcements in a video format for placement on electronic media
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Video Remote Interpreting (VRI)
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Office: 613-521-6720
Short Description
A service that uses a sign language interpreter to facilitate communication between deaf and hearing individuals via video using a smartphone, tablet or computer with webcam. Using spoken language, the sign language interpreter conveys what the deaf customer is communicating through sign language to the hearing person and vice versa.
- interpreting services accessible remotely when on-site interpreting is not available
- on-demand service available right when and where needed, whether it is for a business meeting or shopping with friends
- by appointment can be scheduled in advance
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Relay Service
Ottawa
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Office: 7-1-1
Office: 1-866-310-BELL (2355)
Short Description
Teletypewriter (TTY) relay service
- numbers that helps the hearing community to communicate on the telephone with the hearing impaired
- confidential relay operator service ensures telephone access for those using or contacting someone who uses a TDD/TTY
- incoming calls must be placed from Canada but can be relayed to anywhere in the world
- long-distance charges do apply
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Interprétation signes et paroles inc (ISEP)
Gatineau (1364km)
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Office: 613-699-9101
247 chemin Freeman
Gatineau, QC, J8Z 2A9
Gatineau, QC, J8Z 2A9
Short Description
Professional organization that offers visual language interpretation in French and Langue des signes québécoise (LSQ) and computerized note-taking
- offers an initial assessment of needs, selects a team of interpreters, and manages preparation materials
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Interpreting services
Toronto (1228km)
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Office: 888-975-4468
421 Bloor St E, suite 306
Toronto, ON, M4W 3T1
Toronto, ON, M4W 3T1
Short Description
Service facilitating oral or manual communication between two or more speakers who are not speaking (or signing) the same language
Service offered:
Service offered:
- face-to-face
- over-the-phone
- simultaneous
- video
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Translation Services
Toronto (1228km)
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Office: 1-800-567-8100
421 Bloor St E, suite 306
Toronto, ON, M4W 3T1
Toronto, ON, M4W 3T1
Short Description
Translation services
Available in over 180 languages
- Document translation
- Website and software localization
- Legal/notarized translations
- Desktop publishing
- Transcription services
- Terminology extraction
- Multiple quality and service options
- Content and supply chain management
- Artificial intelligence translations
Available in over 180 languages
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Enrique N. Garcia Certified Spanish Translations / Interpreting / Transcriptions
Barrie
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Office: 705-796-3470
Short Description
Accredited and certified by the Canada Translation Bureau, Public Works, Immigration and Refugee Board, and other agencies of the Government of Canada in a variety of specialties including:
Member of the Simcoe County Local Immigration Partnership Council (SCLIP); a community partnership focused on the development of settlement strategies for newcomers while promoting positive relationships, opportunity, and use of local resources effectively
- certified Spanish translations, interpretation, and transcriptions
- remote telephone interpreting
- simultaneous and consecutive interpreting in conference or court
- translation of technical web sites, magazines, books and catalogues
- translation of documents required for immigration to Canada such as, driver's license, birth certificates, criminal reference checks, marriage certificates etc.
- FOR TRANSLATION SERVICES leave a detailed message of the services needed, including attached copies of the files requiring certified/regular translations
- FOR INTERPRETING SERVICES leave a detailed description of service required, dates, time and place, conditions required, the subject and related information of the interpreting
Member of the Simcoe County Local Immigration Partnership Council (SCLIP); a community partnership focused on the development of settlement strategies for newcomers while promoting positive relationships, opportunity, and use of local resources effectively
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Communications Society
Sioux Lookout (75km)
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Office: 807-737-2951
Wawatay Radio Network: 807-737-4040
Wawatay Radio Network Toll Free: 1-800-661-5171
16 Fifth Ave
Sioux Lookout, ON, P8T 1B7
Sioux Lookout, ON, P8T 1B7
Short Description
Provides communications technology in the form of radio and print media services for First Nations people in Northern Ontario
Wawatay News
Wawatay News
- Publishes a monthly newspaper that is circulated to First Nations residents
- Sells newspaper at newsstands and available by subscription to readers outside general circulation territory
- Publishes newspaper online
- Provides a network of radio stations that broadcast news, talk, sports and local and popular music
- Broadcasts alternate in Native language and English
- Provides translation services for written material to and from Ojibway, Cree and Oji-Cree to English
- Services are for general translations as well as complex political, health, legal and industrial (mining, forestry) documents
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Health Related Temporary Housing
Thunder Bay (303km)
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Office: 807-623-1432
Administration: 807-622-2977
435 Balmoral St
Thunder Bay, ON, P7C 5N4
Thunder Bay, ON, P7C 5N4
Short Description
- Provides short term accommodation and support services to out of town Indigenous individuals accessing health care services in Thunder Bay
- Provides meals, translation, transportation and referral services
- Offers translation services in Ojibway, Oji-Cree, and Swampy Cree
- Provides transportation to and from the Lodge, to medical appointments, and prescription pick up
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Francophone Interpretation Services
Thunder Bay (303km)
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Office: 807-684-1940
234 Van Norman St, Centre Francophone
Thunder Bay, ON, P7A 4B8
Thunder Bay, ON, P7A 4B8
Short Description
- Provides information, referral, support, translation and interpretation services between French-speaking clients and health care professionals
- Offers translation and interpretation services to Francophone professionals and agencies working with the Francophone population
- Works with the local and regional Francophone groups to support their access to government services and agencies funded by the Ministry of Health and the Ministry of Community and Social Services
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Newcomer Settlement Program
Thunder Bay (303km)
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Office: 807-345-0551
17 Court St N
Thunder Bay, ON, P7A 4T4
Thunder Bay, ON, P7A 4T4
Short Description
Offers settlement and community orientation services for immigrants and refugees, including:
Orientation and Adaptation Services
Translation and Interpretation Services
Supportive counselling
Job search preparation and training
Employment counselling
Orientation and Adaptation Services
- Offers needs assessment and information and referral to community and social services, support with finding housing, child care, registering children in school and health care
- Provides help filling out government forms including housing and immigration sponsorship forms
- Offers workshops to reduce stress of adjusting to Canadian culture
- Serves as a Commissioner of Oaths for verifying original documents
Translation and Interpretation Services
- Offers professionally trained interpreters with expertise in health, community and social services
Supportive counselling
- Provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges
Job search preparation and training
- Provides assistance in developing strong job search strategies and workplace communication skills
Employment counselling
- Offers resume help, employment counselling, skills and career development and help in establishing social and professional networks
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Language Interpreter Services
Thunder Bay (303km)
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Office: 807-345-0551
17 Court St N
Thunder Bay, ON, P7A 4T4
Thunder Bay, ON, P7A 4T4
Short Description
Translation and interpretation services
- Provides professionally trained interpreters with expertise in health, community and social services
- Offers services to individuals and community agencies
- Provides interpretation for over 70 languages
- Assessments
- Children's services
- Community services
- Counselling
- Court
- Educational issues
- Examinations for driver's licence
- Family services
- Health care services
- Legal matters
- Social services
- Birth certificates
- Criminal reference checks
- Diplomas and transcripts
- Driver's licenses
- Legal documents
- Marriage certificates
- Passport
- Personal identification cards
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Sign Language Interpreting Services
Thunder Bay
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Office: 1-866-518-0000
Crisis: 416-712-6637
Short Description
- Provides American Sign Language (ASL) - English interpretation services across Ontario
- Provides la langue des signes québécoise (LSQ) - French interpretation services in Ottawa and Sudbury
- Offers on-site or video remote interpreting (VRI) services
- Offers pre-booked daytime and emergency interpretation services
- Job interviews
- Medical appointments
- Business meeting
- Giving evidence in court
- Arranging a mortgage
- In crisis in a hospital, shelter, or police station
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Indigenous Patient Navigators and Liaisons
Thunder Bay (300km)
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Office: 807-684-7200
Office: 807-620-5288
Office: 807-684-6166
980 Oliver Rd
Thunder Bay, ON, P7B 6V4
Thunder Bay, ON, P7B 6V4
Short Description
Provides a number of services for Indigenous patients, including:
Cancer Care Indigenous Patient Navigator
Emergency Department Care Indigenous Patient Navigator
Renal Services Indigenous Liaison
- Interpretive services in Cree, Ojibway, and Oji-Cree anywhere in the Health Sciences Centre
- Support before, during, and after clinical appointments
- Linking patients and families to community resources
- Tele-visitation services with remote family members
- Information and education in a culturally-sensitive manner
- Acting as liaison and advocate between the care team, patients, and families
- Assistance with discharge planning
Cancer Care Indigenous Patient Navigator
- Provides translation/interpretation, advocacy and support for Indigenous cancer patients
- Jeannie Simon, Indigenous Patient Navigator, Regional Cancer Care
- Email: simonj@tbh.net
Emergency Department Care Indigenous Patient Navigator
- Provides translation/interpretation, advocacy and support for Indigenous patients
- Leona Masakeyash, Indigenous Patient Navigator, Emergency Department
- Email: masakeyl@tbh.net
Renal Services Indigenous Liaison
- Provides tranlation/interpretation, advocacy and support for Indigenous renal (dialysis, kidney disease) patients
- Susan Anderson, Indigenous Liaison, Renal Services
- Pager: 807-624-4437
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Ojibway Medical Translator Program
Fort Frances (133km)
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Office: 807-274-3131
1460 Idylwild Dr
Fort Frances, ON, P9A 3M3
Fort Frances, ON, P9A 3M3
Short Description
- Provides translation services to individuals from English to Ojibway and from Ojibway to English
- Assists doctors and nurses with translation needs
- Escorts patients to medical appointments
- Offers translation services with parenting, visiting elders and Indigenous craft circles
- Dental
- Doctor's visits
- Hospital and Rainycrest Home for the Aged
- Optometrist
- Pharmacy
- Physiotherapist
- Ultrasound and diagnostic imaging
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Language Interpreter Service
Kenora (119km)
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Office: 807-468-7140
Interpreter Access Service: 807-468-9443
136 Main St S
Kenora, ON, P9N 1S9
Kenora, ON, P9N 1S9
Short Description
Translation and interpretation services
- Provides professionally trained interpreters with expertise in health, community and social services
- Provides interpreters to agencies and individuals
- Offers on-site interpretation and translation of letters and documents (driver's license, marriage certificate, birth certificate and death certificate)
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Video Relay Services (VRS)
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Office: 613-521-6720
Short Description
National provider of Video Relay Service (VRS) interpreting for the Canadian Administrator of Video Relay Service (CAV) to enables deaf or hard of hearing Canadians who use American Sign Language (ASL) or Langue des signes du Québec (LSQ) to make calls over the Internet using a sign language interpreter in real-time.
- deaf, hard of hearing or speech-impaired Canadians who use sign language can download and register for a free Canada VRS app for iOS, Android, Windows and Mac computers with Safari and Waterfox web browsers
- visit https://srvcanadavrs.ca/en/get-started-with-vrs/ to get started
- once registered the individual is given a VRS number for use when making or receiving calls via the app that connects Canada VRS users to a sign language interpreter who relays the call in real time, in ASL and LSQ
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