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• Operates a primary care medical clinic consisting of 18 family doctors
• Offers an after hours clinic component
• Provides access to other health care professionals within and outside of the Family Health Team, such as a dietitian, counselors, nurse practitioners and nurses
• Coordinates documentation if patient receives care from a member of the team

Offers primary health care including but not limited to:

• Chronic disease education and prevention
• Disease management
• Health promotion
• Palliative care
• Rehabilitation
• Well-baby and well-child child care (developmental assessments)
• Annual physicals
• Allergy shots
• Treatment of warts, minor skin lesions, and sun damage spots
• Immunizations

Telephone Health Advisory Service

• Provides access to a registered nurse that provides advice about urgent health care concerns
• Offers the opportunity to have family doctor receive a written summary of the call

• Offers on-site early intervention and crisis intervention
• Provides needs assessment, safety planning and referrals to community services
• Offers enhanced support for vulnerable victims
• Provides assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+)

Provides assistance with emergency expenses related to the eligible incident, including:

• home safety
• accommodation
• meals
• transportation
• basic necessities
• dependent care costs
• counselling
• traditional Indigenous health services
• cellular phones
• vision care
• dental care
• aids for victims with disabilities
• interpretation services
• crime scene cleanup
• government/medical documents
• funeral expenses

Additional assistance for victims of human trafficking includes:

• storage locker
• tattoo removal
• treatment at a recovery facility

Note: No direct reimbursement to victims for above supports

Financial support also available for:

• victims who sustained serious physical injuries during a crime
• parents of child homicide victims
• spouses of homicide victims

Provides information and assistance to support participation in and understanding of the criminal court process

• services begin once police have laid charges and continue until the court case is over
• information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
• needs assessment and referrals to community agencies
• crisis intervention, emotional support, victim advocacy
• facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
• information and support on Victim Impact Statements, Statement on Restitution
• facilitates access to court orders, such as bail conditions, probation orders, peace bonds
• debriefing and follow-up support

Vulnerable Victims and Family Fund

Provides financial and court-based supports to enable victims of crime and families of homicide victims to attend court, including:

• Travel arrangements and expenses
• Language interpretation
• Real-time captioning or other equipment for victims with disabilities

• Promotes growth and healing for Indigenous people through culturally-specific services
• Reduces family violence and promotes healthy lifestyles

Provides the following services:

• Applying to healing lodges
• Elder visits
• Supportive peer counselling
• Traditional peer counselling

Programs provided:

• Anger solutions
• Weekly sewing circle
• Traditional health program

Provides individual, group and family counselling on the following issues:

• Domestic violence
• Relationship issues
• Child abuse
• Suicide prevention
• Drug and alcohol addiction

Offers the following cultural services:

• Cultural teachings
• Naming ceremonies
• Sweat lodge ceremonies

• Coordinates a safe, nurturing place for children to live who cannot reside in their own home
• Facilitates the Foster Care Process

Offers the following services for foster parents:

• Initial orientation and ongoing training
• Reimbursement for daily living expenses, as well as the child's medical, dental, clothing, and school-related expenses
• Incremental payments which compensate the foster parents for training and experience acquired through the agency
• Supplementary payments which are provided when children require more intensive help or supervision
• Regular visits and support from a family service worker and/or foster home worker
• Access to 24-hour emergency services and support
• Team meetings with other foster parents

Provides services and supports to families experiencing difficulty with issues related to parenting and children who are in need of protection

• Assesses the strengths and needs of families to assist in healthy problem solving
• Offers counseling

Intake and Investigation

• Serves as the first point of contact with the Children's Aid Society of Algoma
• Accepts and processes reports and/or concerns regarding a suspected child protection issue
• Upon approval to become involved with the family, conducts an assessment including initial intake to determine if a child is at risk
• Assigns a family to a Child Protection Worker if onging intervention is required

Aims to strengthen and support families, children, youth and communities

• Provides programs that meet community specific needs and are rooted in traditional teachings
• Promotes cultural awareness and identity, language, customs and beliefs
• Relies on Elders to play a prominent role in teaching

Prevention and support services include:

• Community prevention and education
• Early intervention and support
• Crisis support and service coordination
• Healing and restoration
• Family and parenting counselling
• Advocacy by attending child welfare investigations on-reserve with the Children's Aid Society (CAS)
• Assistance to resolve child welfare crises and co-operatively plan out actions designed to divert future crises

Activities may include:

• Community feasts and celebrations
• Recreational activities and events such as powwows and summer festivals
• Educational and learning opportunities such as reading programs, sewing classes and cooking classes

• Offers support services to promote mental health
• Provides counselling and services to manage mental health issues

Addiction Services

• A community treatment service that offers counselling services to adults and their families experiencing difficulties with alcohol and/or other drugs, and difficulties with problem gambling
• Provides help to alleviate psycho-social problems associated with the use and abuse of alcohol, drugs and/or problem gambling
• Offers support and education to family members in better understanding and coping with difficulties related to addictions
• Manages and operates the Addiction Treatment Clinic
• Manages and operates the Residential Withdrawal Management Services

Services Provided:

• Aftercare services
• Addictions treatment clinic
• Community treatment programs
• Concurrent disorders program and group
• Consultation
• Education and Awareness
• Family counselling
• Family support
• Group therapy
• Individual therapy
• In Home counselling
• Marital and couples counselling
• Presentations on gambling
• Relapse prevention
• Stagewise program

• Gives immediate legal assistance to individuals who appear in court without a lawyer
• Provides information about legal rights, obligations and basic court procedure
• Helps negotiate or settle issues
• Reviews or prepares court documents to be filed
• Helps determines if further duty counsel services are required or if the matter requires Legal Aid Ontario's assistance in retaining a lawyer

Provides assistance in:

• The courtroom for child protection hearings
• Garnishment and support hearings
• Requesting adjournments
• Arguing motions
• Hearings for issues such as custody, access, or support where the issues are not complicated

Offers a variety of professional counselling services to youth, adults and their families

Employee Assistance Program (EAP)

• Provides essential wokplace counselling and consultation services for businesses, organizations and employees through its EAP
• Functions as short-term counselling for a variety of issues including stress, life changes/stages, separation/divorce, retirement and grief

Counselling services also offered for areas of concern that may include but are not limited to:

• Drug and alcohol use/abuse and mental health
• Past or present abuse against women (Violence Against Women VAW)
• Sexual abuse or assault experienced by men (Male Survivors of Sexual Abuse)
• Domestic violence impacts on children and their mothers
• Abusive relationships between partners (Partner Assault Response PAR)

Community health centre

• Provides a range of responsive individual, family and community programs and services for the complete life journey of all Anishinabek people
• Cares for the physical health, mental health, and the health of the communities where Anishinabek people live by promoting wellness, preventing illness and trauma, and providing diagnosis, treatment and rehabilitation

Offers a variety of programs and services including:

• Child welfare services
• Community health services
• Cultural programs and services
• Mental health and addiction services including walk-in clinics

Note: Not all programs and services are available at the branch offices. Contact the local office to determine what services are offered in community

Serves as a mandated Native Child Welfare Prevention agency which ensures that Anishinawbek children, youth and families receive culturally appropriate services

• Created to follow a cultural service model of child protection services which involves parents, extended family members, elders, community resource workers and First Nation leaders
• Delivers a full spectrum of culturally appropriate prevention, early intervention and child protection services to ensure the safety of children and the well being of families
• Provides culturally-based education programs to communities on topics including domestic violence, parenting, life skills and self-esteem

Responsible for the administration of the following programs and services:

• Alternative/Foster Care (Genawenman Binojiuk)
• In-Home Support Program
• Mino Madzwin Youth Program
• Prevention and Support Services

Oversees all aspects of a foster care program that provides residential care for children who cannot be cared for by their biological parents or guardians

• Facilitates arrangements to provide a temporary home for children who are separated from their family
• Retains legal responsibility for the child
• Provides initial orientation, home study and ongoing training
• Arranges for home visits 7 days and 30 days after child's placement in home
• Makes weekly phone calls to foster parents
• Reimburses for all expenses incurred for welfare of child including living, medical, clothing, school and extra-curricular expenses
• Provides access to a full range of therapeutic and relief services
• Provides respite care to foster parents
• Supplies a foster parent handbook at office or available online
• Works with foster parents to create life plan for child; priority is to reunite child with family but if not possible, plans may include long-term foster care or adoption

Provides 3 types of foster care homes:

• Regular alternative care home: provides full-time daily care in a family setting
• Relief Alternative Care Homes: provides part-time care in a family setting
• Emergency Receiving Alternative Care Homes: Provides care in a family with very short notice

Provides education and services aimed at enabling children to grow up in their own families and communities

• Provides intensive in-home support to families where there is maltreatment of children
• Offers counselling services on more appropriate ways to raise children

Topics covered in support programs include:

• Anger management
• Healthy family relationships
• Healthy sexuality and sexual abuse prevention
• Impact of domestic violence on the home and community
• Parenting and life skills
• Self-esteem for children
• Youth and family violence

• Offers child welfare services, ongoing support and education to enhance the lives of young children and families
• Provides services under the direction of Kunuwanimano Child and Family Services

Offers the following services:

• Intake and assessments to determine needs of families and community
• Case management
• Coordination of customary care and foster care
• Parental and family advocacy and support
• Referrals to outside agencies
• Coordination of events to enhance lives of children and families