All appointments will be done by phone or virtual visit - Call 807-623-0383 - Hours have been updated to Mon-Fri 8:30 am-4:30 pm  

Currently taking virtual appointments for Mental Health, Footcare, Diabetes Management, Nutrition, Traditional Wellness and Primary Care or Walk-In  

All community programs have been moved to a virtual platform. Please follow us on Facebook for details


Health centre focused on family and community health

• Operates an Indigenous Community Health Centre
• Offers primary health care, clinical services, and health examinations
• Offers culturally appropriate programs and services for Indigenous people, combining traditional healing and Western medical practices
• Offers a Fetal Alcohol Syndrome/Fetal Alcohol Effects Project to help support women not to drink alcohol during pregnancy so as to avoid Fetal Alcohol Syndrome (FAS) birth defects or Fetal Alcohol Effects (FAE) birth defects
• Offers Diabetes treatment and management

Programs offered include:

• Healthy Kindred Kitchen
• Immunization Clinic
• Wholistic Healing
• Life Skills
• Healthy Choices
• Community Kitchens
• Community Access Program (CAP) -- free internet access
• Pre/Postnatal Support, food vouchers and milk coupons
• Child care and bus tickets also available to participants

Emergency room care

Provides diagnostic and treatment services for individuals who have acute life-threatening injuries or severe illnesses

Sexual Assault and Partner Abuse Care Program

• Provides initial emergency care only with the patient's informed consent
• Provides follow-up services accessible through the Victim Treatment Centre (VTC) follow-up Nurse

• Provides individualized 24 hour emergency service to victims and survivors of sexual assault and/or domestic violence
• Provides emergency medical assessment and treatment
• Provides initial emotional and social support as well as ongoing follow-up care by specially trained nurses

Provides initial emergency care only with the patient's informed consent, and may include all or part of the following:

• Assessment and treatment of injuries
• Testing/treatment/prevention of sexually transmitted infections (STI) including HIV
• Emergency contraceptives
• Reassurance and emotional support
• Collection of forensic evidence including photographs
• Risk assessment and safety planning
• Referral for medical follow-up
• Referral to appropriate social services agencies
• Referral to shelter and or other relevant community resources
• Police involvement, at victims request
• Storage of forensic evidence for up to six months if the patient is uncertain about involving the authorities

Provides optional follow-up services accessible through the Sexual Assault/ Domestic Violence Victim Treatment Centre (SA/DVTC) that may include:

• Reassessment of injuries
• Further consideration of safety
• Continuing treatment and monitoring of STIs (including Hepatitis and HIV)
• Further photographs if indicated
• Appropriate referrals

Acute care hospital

Provides a comprehensive range of acute care in-patient and out-patient services to the residents of Thunder Bay and regional referral services to the residents of Northwestern Ontario

Features the following programs:

• Cardiovascular and Stroke
• Chronic Disease Prevention & Management
• Genetics Program
• Integrated Cancer Care with a High Dose Brachytherapy Operating Room
• Inpatient Oncology Unit, and a developed supportive regional program
• Mental Health
• Regional Cancer Care Northwest
• Regional Trauma Centre
• Renal Program that reaches out to assist patients in Sioux Lookout and Fort Frances
• Women & Children's

Provides numerous services including:

• Ambulatory Care
• Base Hospital
• Critical Care
• Diagnostic
• Emergency
• Medicine Services
• Prevention & Screening
• Supportive & Palliative Care
• Surgical
• Telemedicine

Assertive Community Treatment Team (ACTT)

• Provides a multidisciplinary mental health team organized as an accountable (primary provider of services) mobile agency that functions interchangeably

Centre for Complex Diabetes Care

• Provides expert care for patients experiencing complications related to diabetes

Maternity Centre

• Offers prenatal and post natal care to women from a nurse practitioner, midwife, family physician or obstetrician

Ontario Breast Screening Program, Northwest Region

• Provides free breast screening for women

Regional Cancer Care

• Cancer Care
• Supportive Care
• Nicotine Dependence Centre
• Tamarack House

Supportive Care

• Offers support services for current patients and former patients of the Regional Cancer Centre, their families and their friends

Tamarack House

• Offers lodging at no charge for out-of-town patients and companions for the duration of their treatment

Thunder Bay Sexual Domestic Violence Treatment Centre

• Provides initial emergency care only with the patient's informed consent
• Provides follow-up services accessible through the Victim Treatment Centre (VTC) follow up nurse

Emergency room care

Provides diagnostic and treatment services for individuals who have acute life-threatening injuries or severe illnesses

Psychiatric Emergency Services
Provides psychiatric assessments by a team of nurse managers, psychiatrists and residents


Sexual Assault and Partner Abuse Care Program

• Provides initial emergency care only with the patient's informed consent
• Provides follow-up services accessible through the Victim Treatment Centre (VTC) follow up nurse

Urgent medical care

Provides treatment services for medical conditions that require urgent treatment but do not require a visit to a hospital emergency department

NOTE: For urgent care needs outside regular hours, contact La Verendrye Hospital in Fort Frances or Rainy River Health Centre in Rainy River or call the Telehealth Ontario line at 1-866-797-0000 where you will speak with a Registered Nurse

Operates a full service 30-bed acute care facility

• Offers 3 intensive care beds, 2 labour and delivery rooms, and 25 medical and surgical beds
• Houses a surgical unit which includes a fully integrated operating room, day surgery, post anaesthesia, a recovery room, a pre admission clinic, endoscopy and cardiac stress testing
• Provides a 24 hour emergency department
• Offers services of a visiting orthopaedic surgeon on a monthly basis for total knee arthoplasty
• Offers services of various visiting specialists such as oncologists, pediatricians and geriatricians

Northern Ontario Remote Telecommunication Health (NORTH) Network

• Provides services of medical specialists to patients, family members and rural physicians via teleconferencing
• Provides support and advice to physicians for patient diagnoses and continuing care
• Provides access to professional health education

 

NOTE: Please do not call the emergency department seeking medical advice. Due to legal reasons the emergency department staff are unable to provide advice or information over the telephone

Offers a full service 24-bed health care facility which includes both acute and long term care

Provides a variety of services including:

• 24 hour emergency department
• Acute care beds (3)
• Ambulatory and support services
• Diabetes education and management
• Diagnostic imaging
• Individual counselling
• Long term care unit

Offers a full service health care facility which includes both acute and long term care

Provides a variety of services including:

• Acute care beds (3)
• Urgent care department
• Radiology department

Also provides access to:

• Chiropody services
• Diabetes educator
• Dietitian
• Individual counselling
• Physiotherapists

Loan Cupboard

Loans various items of medical equipment and supplies such as walkers, commodes and crutches

Emergency room care

Provides diagnostic and treatment services for individuals who have acute life-threatening injuries or severe illnesses

Sexual Assault and Partner Abuse Care Program

• Provides initial emergency care only with the patient's informed consent
• Provides follow-up services accessible through the Victim Treatment Centre (VTC) follow-up Nurse

Emergency room care

Provides diagnostic and treatment services for individuals who have acute life-threatening injuries or severe illnesses

Sexual Assault and Partner Abuse Care Program

• Provides initial emergency care only with the patient's informed consent
• Provides follow-up services accessible through the Victim Treatment Centre (VTC) follow-up Nurse

Operates an 18-bed acute care facility and provides an array of services including:

• Acute care
• Complex continuing care
• Diagnostic imaging (including ultrasounds)
• Emergency Department
• Laboratory
• Nutritional services
• Obstetrics (low risk)
• Pastoral care
• Pediatrics
• Physiotherapy services
• Surgical services

Inpatient and Outpatient Services

• Community Counselling and Addiction Services
• Red Lake District Diabetes Program

Outpatient Clinics include the following:

Chemotherapy

• Operates as a satellite clinic to Northwestern Ontario Regional Cancer Centre
• Provides chemotherapy treatments locally with continued guidance from the Cancer Centre

Endoscopy

• Provides gastroscopies and colonoscopies through visiting surgeon two days per month
• Offers a pre-scope clinic to patient through telemedicine

Ontario Telemedicine Network (OTN)

• Provides access to specialized medical care using video conferencing and other tele-diagnostic equipment
• Allows specialists to remotely examine and prescribe treatments to patients in their home communities
• Reduces the need to travel to receive medical care

Emergency room care

Provides diagnostic and treatment services for individuals who have acute life-threatening injuries or severe illnesses

Sexual Assault and Partner Abuse Care Program

• Provides initial emergency care only with the patient's informed consent
• Provides follow-up services accessible through the Victim Treatment Centre (VTC) follow-up Nurse

COVID19 Update -- no disruption to service; operating remotely

Victim Support Line -- information and referrals for victims of crime, to supports and services that are available in your community

Victim Notification System -- access to information on changes in release status of a provincially sentenced offender (less than 2 years) * registration for automated notification of offender's status changes

COVID19 -- Call main hospital switchboard or visit website to find updates to current screening and visiting policies


Pediatric acute care hospital

• dental clinic
• epilepsy classroom for children with intractable epilepsy
• psychiatry

International Patient Office-- 416-813-7654 ext. 228917

• for out of country families seeking to arrange treatment for their child
• Herbie Fund -- provides financial support for children from around the world requiring treatment not available in their own countries to receive surgical care at SickKids in Toronto

SCAN (Suspected Child Abuse and Neglect) Program-- 416-813-6275, Monday-Friday 9 am-5 pm * 416-813-7500 after hours

• assessment of child abuse and neglect
• care and support for children and teenagers who may have been mistreated
• referrals for parents/guardians
• consultation for medical professionals and community workers regarding child abuse and neglect

Lotus Health -- Call or text 437-226-3579, responses within one business day; for urgent concerns call 416-813-7500 and request that SCAN be paged

• health and advocacy program for children and youth under the age of 18 years who have experienced, are currently experiencing, or may be at risk of experiencing commercial sexual exploitation or trafficking
• coordinated approach to care

Ontario Poison Centre -- see separate entry

SickKids Centre for Community Mental Health (formerly Hincks-Dellcrest Centre) -- see separate entries

Health centre focused on family and community health

• Offers primary health care services through a medical clinic and outreach programs
• Provides services through Physicians, Nurse Practitioners, RNs, RPNs and traditional Ojibway healers
• Offers culturally appropriate programs and services for Aboriginals, combining traditional healing and Western medical practices
• Provides chronic disease management
• Provides referrals to other service providers and specialists
• Performs some diagnostic procedures including electrocardiograms and specimen collection
• Publishes a monthly newsletter available online
• Collaborates with Riverside Health Care Facilities and Fort Frances Family Health Team for consultations, diagnostic imaging and laboratory analysis
• Administers various health-related programs

Serves as the administration centre and houses the Executive Director, Director of Finance, Human Resources, Executive Assistant and Finance Assistants

Administrates the following programs:

Health Services

• Child's First Initiative Program
• Children's Oral Health Initiative
• Community Health Program
• Diabetes Education and Awareness
• Home and Community Care

Behavioural Health Services

• Mental Health Crisis Response Services
• Mental Health Counselling and Wellness
• Mino Ayaa Ta Win Healing Centre
• Waasodii Omii'e Program
• Coordinates community sweat lodge ceremonies

Walk-in medical clinic has been cancelled until further notice due to Covid-19

Provides immediate care for non-emergency and uncomplicated situations, with a range of services similar to those provided by a primary care physician's office

Provides community health services and assistance with non-insured health benefits to eligible First Nations and Inuit people
Community Health Services
Prevention programs intended to improve the health and well being of First Nation peoples are available on the following topics:

• Communicable disease control
• Maternal and child health care programs
• Chronic disease monitoring
• Care of the elderly
• School health programs
• Environmental health

Non-Insured Health Benefits
Provides assistance with accessing and making travel arrangements for extended health benefits, including:

• Dental care
• Medical transportation
• Medical equipment
• Medications
• Mental health counselling
• Short-term crisis intervention
• Vision care