Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Family Support Worker
Thunder Bay
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Office: 807-475-4703
1046 Memorial Ave
Thunder Bay, ON, P7B 4A3
Thunder Bay, ON, P7B 4A3
Short Description
Supports reduction and prevention of family and community violence
- Provides victim service referrals and emergency support for family violence
- Works one-on-one with families experiencing family violence to develop a plan of action for identified concerns
- Provides referrals to counselling, legal services, and treatment centres
- Offers Indigenous culture-based healing, self-help processes for anger management, and positive self-image development; alternative discipline methods and positive relationships
- Organizes and facilitates community events in schools, powwows, and health fairs to promote a healthy lifestyle and prevention of family violence
- Hosts monthly programs, workshops, promotions, and prevention education campaigns dealing with family-based violence awareness
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Child and Family Services
Thunder Bay
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Office: 807-475-4703
1046 Memorial Ave
Thunder Bay, ON, P7B 4A3
Thunder Bay, ON, P7B 4A3
Short Description
- Delivers child care and protection services and family support services to community members
- Collaborates with Child Welfare agencies such as Dilico
- Partners with community police officers and local nursing staff to identify and support troubled families
- Prevention including support, advocacy and programs to prevent predictable issues
- Social repatriation efforts to establish relationships with children in care and their families
- Jordan's Principle workers to assist families to access available services and support
- Band representation to advocate for families with children in care
- Elders' committee to provide guidance, support and direction to families
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Child Welfare Services
Thunder Bay
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Office: 807-343-6100
1110 Jade Court
Thunder Bay, ON, P7B 6M7
Thunder Bay, ON, P7B 6M7
Short Description
Intake and Assessment
- Receives child protection referrals in confidence from the community
- Accepts allegations of child neglect and abuse
- Serves as general intake for all other programs and services offered
- Investigates allegations of child abuse and child neglect to determine the safety of the family environment for children
- Develops a plan of care for each child in collaboration with the child, caregiver and, when possible, the biological family
- Provides crisis intervention and counselling
- Refers children or adult offenders to other commonly used services when and where needed
- Offers a variety of volunteer opportunities for community members
- Options for volunteers can include drivers, foster parents, parent aids, parent relief, recreation buddies, a special friend, tutoring, and sitting on a Volunteer Advisory Board
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Support Services
Thunder Bay
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Office: 807-343-6100
1110 Jade Court
Thunder Bay, ON, P7B 6M7
Thunder Bay, ON, P7B 6M7
Short Description
Provides the following support services to families:
- In-home parenting support
- Facilitation of supported access visits between children and their families
- Circle of Security program (to enhance understanding of attachment, training)
- Consultation with staff members, community professionals and care providers
- Transportation to facilitate access visits and temporary daycare/school drives
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Child Protection Alternative Dispute Resolution Program
Thunder Bay
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Office: 807-684-1880
544 Winnipeg Ave
Thunder Bay, ON, P7B 3S7
Thunder Bay, ON, P7B 3S7
Short Description
- Helps families develop plans for their children and youth when child protection services is concerned about their well-being
- Provides a free and voluntary service that can be faster and less complicated that going through court
- Brings together family members and service providers, including Child Protection Services, to develop plans that makes sure everyone is safe and well
- A mediator works with the family and the Child Protection Worker to talk through issues together and develop a plan for the child(ren) that addresses the concerns raised by Child Protection Services
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Walk-In Counselling
Thunder Bay
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Office: 807-684-1880
Office: 807-700-0090
544 Winnipeg Ave
Thunder Bay, ON, P7B 3S7
Thunder Bay, ON, P7B 3S7
Short Description
- Offers free and quick-access single session counselling to children, youth and adults, couples and families on a first come-first served basis
- Services are provided through both a walk-in clinic which requires booked appointments and a talk-in clinic three days per week
- Walk-in clinic is provided in partnership with Children's Centre Thunder Bay
- Abuse
- Family Conflict
- Parent/child conflict
- Child Behaviour/School Problems
- Depression and Anxiety
- Grief and Loss
- Suicide
- Separation and Divorce
- Sexual Abuse or Assault
- Stress
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Mental Health Counselling
Thunder Bay
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Office: 807-684-1880
544 Winnipeg Ave
Thunder Bay, ON, P7B 3S7
Thunder Bay, ON, P7B 3S7
Short Description
Provides support to individuals experiencing issues such as:
- Stress
- Anxiety
- Depression
- Grief
- Recent or previous trauma
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Child Victim Witness Program
Thunder Bay
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Office: 807-684-1880
544 Winnipeg Ave
Thunder Bay, ON, P7B 3S7
Thunder Bay, ON, P7B 3S7
Short Description
- Provides support to children and youth who are called to testify in court as a result of being a victim or a witness of a crime
- Describes the court process
- Prepares children and youth to testify in court
- Attends trial dates as support to the child or youth
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Violence Against Women Program
Thunder Bay
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Office: 807-684-1880
544 Winnipeg Ave
Thunder Bay, ON, P7B 3S7
Thunder Bay, ON, P7B 3S7
Short Description
- Provides counselling services to women who have experienced or are experiencing emotional, physical and/or sexual abuse, including historic sexual abuse in childhood
- Provides counselling services for children who have witnessed violence against their mother
- Supports women in their choices and offers safety planning with a goal for clients to live free from violence
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Counselling Centre
Thunder Bay
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Office: 807-684-1880
544 Winnipeg Ave
Thunder Bay, ON, P7B 3S7
Thunder Bay, ON, P7B 3S7
Short Description
Provides in-person and online professional, confidential services to individuals, couples and families to help them make positive changes in their lives
Programs include:
Lead agency of Support Services Network for Male Survivors in Ontario (North Region); may offer e-counselling for Male Survivors
Programs include:
- Counselling and Psychotherapy
- Addiction and Mental Health
- Financial Counselling
- Children and Youth
- Education and Training Workshops
Lead agency of Support Services Network for Male Survivors in Ontario (North Region); may offer e-counselling for Male Survivors
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Couples and Family Counselling
Thunder Bay
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Office: 807-684-1880
544 Winnipeg Ave
Thunder Bay, ON, P7B 3S7
Thunder Bay, ON, P7B 3S7
Short Description
- Offers counselling to support couples or families in building healthier and more satisifying relationships
- Counsellors work with couple and families to address a variety of issues
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Sexual Violence and Harassment
Thunder Bay
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Office: 807-684-1880
544 Winnipeg Ave
Thunder Bay, ON, P7B 3S7
Thunder Bay, ON, P7B 3S7
Short Description
- Offers counselling for individuals who have experienced sexual violence and/or harassment as a teen or as an adult
- Helps survivors learn that sexual assault and harassment is never their fault and is never okay
- Support can help the survivor even if time has passed since the assault or harassment took place
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Lesbian, Gay, Bisexual, Transgender Services and Supports
Thunder Bay
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Office: 807-622-8235
525 Simpson St
Thunder Bay, ON, P7C 3J6
Thunder Bay, ON, P7C 3J6
Short Description
- Provides services and supports for individuals who identify as Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ)
- Offers peer support and skills building groups
- Counsels individuals, their partners, and family members
- Primary health care
- Sexual health
- Preventative health screening
- Medical support for transition process
- Health care and education services
- Groups: Gender Journeys, Transgender Peer Group, Host of The Other 10%, Host to the Sexuality and Gender Equity (SAGE) Committee
- Telemedicine services
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Counselling Services
Thunder Bay
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Office: 807-622-8235
525 Simpson St
Thunder Bay, ON, P7C 3J6
Thunder Bay, ON, P7C 3J6
Short Description
Offers counselling services, peer support groups, and workshops that address various issues including:
- Anger management
- Depression
- Male survivors of sexual abuse
- Relationships
- Trauma
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Walk-In / Talk-In Counselling
Thunder Bay
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Office: 807-700-0090
283 Lisgar St
Thunder Bay, ON, P7B 6G6
Thunder Bay, ON, P7B 6G6
Short Description
Provides, in partnership with Thunder Bay Counselling, immediate, single sessions of counselling to children, youth, adults, couples, parents and families, via phone, video or in-person sessions
- Assists individuals to deal with a variety of personal issues
- Abuse
- Child Behaviour/School Problems
- Depression and Anxiety
- Family Conflict
- Grief and Loss
- Parent/Child Conflict
- Relationship Issues
- Problematic Substance Use
- Stress
- Suicide
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Counselling and Therapy
Thunder Bay
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Office: 807-343-5000
283 Lisgar St
Thunder Bay, ON, P7B 6G6
Thunder Bay, ON, P7B 6G6
Short Description
- Offers counselling services to children and youth, both individually and with family
- Provides case management and advocacy if needed
- Anxiety
- Attention deficit issues
- Depression
- Family conflict
- Identity issues
- Mood swings
- Peer issues
- Self-esteem issues
- Self harm
- Suicidal thoughts
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Victim Quick Response Program+
Thunder Bay
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Office: 807-474-4230
384 Fort William Rd
Thunder Bay, ON, P7B 2Z3
Thunder Bay, ON, P7B 2Z3
Short Description
Victim Quick Response Program+ (VQRP+)
Provides assistance with emergency expenses related to the eligible incident, including:
Financial support also available for:
Provides assistance with emergency expenses related to the eligible incident, including:
- home safety
- accommodation
- meals
- transportation
- basic necessities
- dependent care costs
- counselling
- traditional Indigenous health services
- cellular phones
- vision care
- dental care
- aids for victims with disabilities
- interpretation services
- crime scene cleanup
- government/medical documents
- funeral expenses
- storage locker
- tattoo removal
- treatment at a recovery facility
Financial support also available for:
- victims who sustained serious physical injuries during a crime
- parents of child homicide victims
- spouses of homicide victims
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Victim / Witness Assistance Program
Thunder Bay
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Office: 807-626-7120
125 Brodie St N, Suite 5200
Thunder Bay, ON, P7C 0A3
Thunder Bay, ON, P7C 0A3
Short Description
Provides information and assistance to support participation in and understanding of the criminal court process
Provides financial and court-based supports to enable victims of crime and families of homicide victims to attend court, including:
- services begin once police have laid charges and continue until the court case is over
- information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
- needs assessment and referrals to community agencies
- crisis intervention, emotional support, victim advocacy
- facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
- information and support on Victim Impact Statements, Statement on Restitution
- facilitates access to court orders, such as bail conditions, probation orders, peace bonds
- debriefing and follow-up support
Provides financial and court-based supports to enable victims of crime and families of homicide victims to attend court, including:
- Travel arrangements and expenses
- Language interpretation
- Real-time captioning or other equipment for victims with disabilities
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Mental Health and Wellness
Thunder Bay
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Office: 1-800-667-0816
Toll Free Crisis Phone: 1-855-554-4325
380 Ray Blvd
Thunder Bay, ON, P7B 4E6
Thunder Bay, ON, P7B 4E6
Short Description
- Provides support services to Indigenous women and their families who are struggling with mental health issues
- Aims to help improve Indigenous health and reduce family violence
- Access to elders and healers
- Addictions
- Aftercare support
- Land-based therapy
- Mental health
- Traditional counselling
- Referrals to other programs or agencies
- Sharing/healing circles
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Counselling Services
Sault Ste Marie
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Office: 705-945-6101
875 Queen St E
Sault Ste Marie, ON, P6A 2B3
Sault Ste Marie, ON, P6A 2B3
Short Description
- Provides professional counselling services either in person or online
- Offers counselling that reflects Christian values upon request
- Offers individual, couples, and family counselling services
- Stress Management
- Mindfulnesss
- Generalized Anxiety
- Insomnia
- Health anxiety
- Chronic pain
- PTSD
- Depression
- Social Anxiety
- OCD
- Mixed anxiety depression
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Family Duty Counsel
Thunder Bay
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Office: 807-623-1920
125 Brodie St N
Thunder Bay, ON, P7C 0A3
Thunder Bay, ON, P7C 0A3
Short Description
- Gives immediate legal assistance on family law issues to individuals who appear in court without a lawyer
- Provides information about legal rights, obligations and basic court procedure
- Helps negotiate or settle issues
- Reviews or prepares court documents to be filed
- Helps determines if further duty counsel services are required or if the matter requires Legal Aid Ontario's assistance in retaining a lawyer
- the courtroom for child protection hearings
- garnishment and support hearings
- requesting adjournments
- arguing motions
- hearings for issues such as custody, access, or support where the issues are not complicated
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Criminal Duty Counsel
Thunder Bay
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Office: 807-577-1005
125 Brodie St N
Thunder Bay, ON, P7C 0A3
Thunder Bay, ON, P7C 0A3
Short Description
- Gives immediate legal assistance to individuals who appear in court for criminal matters without a lawyer
- Provides information about legal rights, obligation and the court process
- Provides assistance in the courtroom for bail hearings and sentencing
- Assists with diversions, guilty pleas and sentencing
- Helps determine if further duty counsel services are required or if the matter requires Legal Aid Ontario's assistance in retaining a lawyer
- Mental health
- Drug treatment
- Domestic violence
- Aboriginal persons (Gladue) court
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Individual and Family Health Services
Thunder Bay
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Office: 807-623-8511
131 Archibald St N
Thunder Bay, ON, P7C 3X7
Thunder Bay, ON, P7C 3X7
Short Description
Helps Aboriginal children and families who are residing in the Thunder Bay District better access Dilico's health, mental health, addictions, and child welfare services through a city location
Health services that can be accessed at this site include:
Health services that can be accessed at this site include:
- Adult Mental Health Worker
- Concurrent Disorder Case Manager
- Diabetes program
- Health Services Manager
- Intake and Aftercare workers
- Primary care
- Transitional aged service workers
- Walk-in medical clinic
- Youth Outreach Workers
- Youth in transition worker
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Victim Crisis Assistance Ontario
Thunder Bay
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Office: 807-684-1051
317 Victoria Ave E, Suite 9
Thunder Bay, ON, P7C 1A4
Thunder Bay, ON, P7C 1A4
Short Description
- Offers on-site early intervention and crisis intervention
- Provides needs assessment, safety planning and referrals to community services
- Offers enhanced support for vulnerable victims
- Provides assistance with applications to VQRP+
Victim Quick Response Program+ (VQRP+)
Provides assistance with emergency expenses related to the eligible incident, including:
- home safety
- accommodation
- meals
- transportation
- basic necessities
- dependent care costs
- counselling
- traditional Indigenous health services
- cellular phones
- vision care
- dental care
- aids for victims with disabilities
- interpretation services
- crime scene cleanup
- government/medical documents
- funeral expenses
- storage locker
- tattoo removal
- treatment at a recovery facility
Financial support also available for:
- victims who sustained serious physical injuries during a crime
- parents of child homicide victims
- spouses of homicide victims
Volunteers
- Recruits individuals to provide support to victims
- Provides individuals with specialized training at no cost
- Assist in developing a personalized safety plan for the victim
- Provide information about legal assistance and programs
- Offer referrals to long-term service providers within the community
- Provide temporary practical and emotional support
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Family Law Services
Thunder Bay
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Office: 807-346-2950
114 Centennial Square
Thunder Bay, ON, P7E 1H3
Thunder Bay, ON, P7E 1H3
Short Description
Assists individuals with family law issues who are being assisted by Legal Aid Ontario
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