Supports reduction and prevention of family and community violence

• Provides victim service referrals and emergency support for family violence
• Works one-on-one with families experiencing family violence to develop a plan of action for identified concerns
• Provides referrals to counselling, legal services, and treatment centres
• Offers Indigenous culture-based healing, self-help processes for anger management, and positive self-image development; alternative discipline methods and positive relationships
• Organizes and facilitates community events in schools, powwows, and health fairs to promote a healthy lifestyle and prevention of family violence
• Hosts monthly programs, workshops, promotions, and prevention education campaigns dealing with family-based violence awareness

• Delivers child care and protection services and family support services to community members
• Collaborates with Child Welfare agencies such as Dilico
• Partners with community police officers and local nursing staff to identify and support troubled families

Services offered include:

• Prevention including support, advocacy and programs to prevent predictable issues
• Social repatriation efforts to establish relationships with children in care and their families
• Jordan's Principle workers to assist families to access available services and support
• Band representation to advocate for families with children in care
• Elders' committee to provide guidance, support and direction to families

Intake and Assessment

• Receives child protection referrals in confidence from the community
• Accepts allegations of child neglect and abuse
• Serves as general intake for all other programs and services offered

Child Welfare

• Investigates allegations of child abuse and child neglect to determine the safety of the family environment for children
• Develops a plan of care for each child in collaboration with the child, caregiver and, when possible, the biological family

Crisis Intervention and Counselling

• Provides crisis intervention and counselling
• Refers children or adult offenders to other commonly used services when and where needed

Volunteer Opportunities

• Offers a variety of volunteer opportunities for community members
• Options for volunteers can include drivers, foster parents, parent aids, parent relief, recreation buddies, a special friend, tutoring, and sitting on a Volunteer Advisory Board

Provides the following support services to families:

• In-home parenting support
• Facilitation of supported access visits between children and their families
• Circle of Security program (to enhance understanding of attachment, training)
• Consultation with staff members, community professionals and care providers
• Transportation to facilitate access visits and temporary daycare/school drives

• Offers free and quick-access single session counselling to children, youth and adults, couples and families on a first come-first served basis
• Services are provided through both a walk-in clinic which requires booked appointments and a talk-in clinic three days per week
• Walk-in clinic is provided in partnership with Children's Centre Thunder Bay

Free and quick-access counselling can support various issues:

• Abuse
• Family Conflict
• Parent/child conflict
• Child Behaviour/School Problems
• Depression and Anxiety
• Grief and Loss
• Suicide
• Separation and Divorce
• Sexual Abuse or Assault
• Stress

Provides support to individuals experiencing issues such as:

• Stress
• Anxiety
• Depression
• Grief
• Recent or previous trauma

Provides in-person and online professional, confidential services to individuals, couples and families to help them make positive changes in their lives

Programs include:

• Counselling and Psychotherapy
• Addiction and Mental Health
• Financial Counselling
• Children and Youth
• Education and Training Workshops

Also offers Employee Assistance Programs (EAP) for workplace wellness support

Lead agency of Support Services Network for Male Survivors in Ontario (North Region); may offer e-counselling for Male Survivors

• Provides services and supports for individuals who identify as Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ)
• Offers peer support and skills building groups
• Counsels individuals, their partners, and family members

Offers various clinical services, including:

• Primary health care
• Sexual health
• Preventative health screening
• Medical support for transition process
• Health care and education services
• Groups: Gender Journeys, Transgender Peer Group, Host of The Other 10%, Host to the Sexuality and Gender Equity (SAGE) Committee
• Telemedicine services

Offers counselling services, peer support groups, and workshops that address various issues including:

• Anger management
• Depression
• Male survivors of sexual abuse
• Relationships
• Trauma

Member agency of Support Services Network for Male Survivors in Ontario

Provides, in partnership with Thunder Bay Counselling, immediate, single sessions of counselling to children, youth, adults, couples, parents and families, via phone, video or in-person sessions

• Assists individuals to deal with a variety of personal issues

Deals with various issues including the following:

• Abuse
• Child Behaviour/School Problems
• Depression and Anxiety
• Family Conflict
• Grief and Loss
• Parent/Child Conflict
• Relationship Issues
• Problematic Substance Use
• Stress
• Suicide

• Offers counselling services to children and youth, both individually and with family
• Provides case management and advocacy if needed

Beneficial for children and youth experiencing significant issues related to:

• Anxiety
• Attention deficit issues
• Depression
• Family conflict
• Identity issues
• Mood swings
• Peer issues
• Self-esteem issues
• Self harm
• Suicidal thoughts

Victim Quick Response Program+ (VQRP+)

Provides assistance with emergency expenses related to the eligible incident, including:

• home safety
• accommodation
• meals
• transportation
• basic necessities
• dependent care costs
• counselling
• traditional Indigenous health services
• cellular phones
• vision care
• dental care
• aids for victims with disabilities
• interpretation services
• crime scene cleanup
• government/medical documents
• funeral expenses

Additional assistance for victims of human trafficking includes:

• storage locker
• tattoo removal
• treatment at a recovery facility

Note: No direct reimbursement to victims for above supports

Financial support also available for:

• victims who sustained serious physical injuries during a crime
• parents of child homicide victims
• spouses of homicide victims

Provides information and assistance to support participation in and understanding of the criminal court process

• services begin once police have laid charges and continue until the court case is over
• information about victims' rights, the criminal justice process and their specific case (e.g., court dates)
• needs assessment and referrals to community agencies
• crisis intervention, emotional support, victim advocacy
• facilitates victim's input and liaises with Crown Attorneys, police, regarding bail, safety, resolution of charges, release conditions, publication bans, testimonial aids, trial preparation and court orientation
• information and support on Victim Impact Statements, Statement on Restitution
• facilitates access to court orders, such as bail conditions, probation orders, peace bonds
• debriefing and follow-up support

Vulnerable Victims and Family Fund

Provides financial and court-based supports to enable victims of crime and families of homicide victims to attend court, including:

• Travel arrangements and expenses
• Language interpretation
• Real-time captioning or other equipment for victims with disabilities

• Provides support services to Indigenous women and their families who are struggling with mental health issues
• Aims to help improve Indigenous health and reduce family violence

Services offered include:

• Access to elders and healers
• Addictions
• Aftercare support
• Land-based therapy
• Mental health
• Traditional counselling
• Referrals to other programs or agencies
• Sharing/healing circles

• Provides professional counselling services either in person or online
• Offers counselling that reflects Christian values upon request
• Offers individual, couples, and family counselling services

Counselling available for various issues including:

• Stress Management
• Mindfulnesss
• Generalized Anxiety
• Insomnia
• Health anxiety
• Chronic pain
• PTSD
• Depression
• Social Anxiety
• OCD
• Mixed anxiety depression

• Gives immediate legal assistance on family law issues to individuals who appear in court without a lawyer
• Provides information about legal rights, obligations and basic court procedure
• Helps negotiate or settle issues
• Reviews or prepares court documents to be filed
• Helps determines if further duty counsel services are required or if the matter requires Legal Aid Ontario's assistance in retaining a lawyer

Provides assistance in:

• the courtroom for child protection hearings
• garnishment and support hearings
• requesting adjournments
• arguing motions
• hearings for issues such as custody, access, or support where the issues are not complicated

• Gives immediate legal assistance to individuals who appear in court for criminal matters without a lawyer
• Provides information about legal rights, obligation and the court process
• Provides assistance in the courtroom for bail hearings and sentencing
• Assists with diversions, guilty pleas and sentencing
• Helps determine if further duty counsel services are required or if the matter requires Legal Aid Ontario's assistance in retaining a lawyer

Provides assistance in specialized courts such as:

• Mental health
• Drug treatment
• Domestic violence
• Aboriginal persons (Gladue) court

Note: Criminal duty counsel cannot assist with trials

Helps Aboriginal children and families who are residing in the Thunder Bay District better access Dilico's health, mental health, addictions, and child welfare services through a city location

Health services that can be accessed at this site include:

• Adult Mental Health Worker
• Concurrent Disorder Case Manager
• Diabetes program
• Health Services Manager
• Intake and Aftercare workers
• Primary care
• Transitional aged service workers
• Walk-in medical clinic
• Youth Outreach Workers
• Youth in transition worker

• Offers on-site early intervention and crisis intervention
• Provides needs assessment, safety planning and referrals to community services
• Offers enhanced support for vulnerable victims
• Provides assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+)

Provides assistance with emergency expenses related to the eligible incident, including:

• home safety
• accommodation
• meals
• transportation
• basic necessities
• dependent care costs
• counselling
• traditional Indigenous health services
• cellular phones
• vision care
• dental care
• aids for victims with disabilities
• interpretation services
• crime scene cleanup
• government/medical documents
• funeral expenses

Additional assistance for victims of human trafficking includes:

• storage locker
• tattoo removal
• treatment at a recovery facility

Note: No direct reimbursement to victims for above supports

Financial support also available for:

• victims who sustained serious physical injuries during a crime
• parents of child homicide victims
• spouses of homicide victims

Volunteers

• Recruits individuals to provide support to victims
• Provides individuals with specialized training at no cost

Volunteers will:

• Assist in developing a personalized safety plan for the victim
• Provide information about legal assistance and programs
• Offer referrals to long-term service providers within the community
• Provide temporary practical and emotional support

Assists individuals with family law issues who are being assisted by Legal Aid Ontario