For more information on our reports and available data, please contact Marie Klassen, Director of Services at 807-624-1721
Northern Needs and Gaps Report
211 North develops an annual Northern Region needs report at the end of each calendar year and is made available to the public during the first quarter of the following year. This report provides highlights of the work of the 211 North team and includes statistics such as the number of users from the Northern Ontario.
- 211 North Needs and Gaps Report – 2018
- 211 North Needs and Gaps Report – 2017
- 211 North Needs and Gaps Report – 2016
Ontario 211 Services publishes an annual provincial report at the end of each fiscal year.
Analyzing 211 Rural Unmet Service Needs
A new report from the Rural Ontario Institute and Ontario 211 Services highlights many differences in how community members access services across urban, rural and remote regions of Ontario. The report stems from an initiative to explore 211 Needs and Unmet Needs data at a community level and understand the value of this information for informing planning and investment decisions about programs and services in Ontario.
The project leveraged data collected by the 211 system in Ontario, and explored different questions about what types of needs people using the referral service have. Specifically, the intent was to see how the data might reveal gaps in service in different geographies and if the reasons that needs are unmet are different.