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United Way Simcoe Muskoka

Low-Income Energy Assistance Program (LEAP)


Description
COVID-19 Update
COVID-19 Energy Assistance Program (CEAP)
  • for customers who are having difficulty paying their utility bills due to the COVID-19 Pandemic
  • available to consumers who have fallen behind by at least two billing cycles, but whose accounts were in good standing when provincial emergency was declared (Mar 17, 2020)
  • available for those unemployed on the date they apply for funding, and have received Employment Insurance or the Canada Emergency Response Benefit since March 17, 2020
  • provides electricity customers with up to $230 in support if they primarily use electricity for heating, or if they use energy-intensive medical devices, and up to $115 otherwise
  • provides natural gas customers with up to $160 if they reside in Northern Ontario, and up to $80 if they reside elsewhere
  • those who have received support from the Low Income Energy Assistance Program (LEAP) or the Ontario Electricity Support Program in the recent past are ineligible
  • NOT OFFERED BY LEAP, applications will be available through the utility providers' websites and will be accepted by email, mail, on-line application or by phone¬†
  • Customers will be credited on their utility account
  • for complete details and eligibility, contact your utility provider

Regular Service
Access centre to apply for LEAP (Low-Income Energy Assistance Program) one-time emergency financial assistance
  • program runs throughout the year
  • maximum grant is $500 per fuel per household per year ($600 for electrically heated homes)
  • assistance through LEAP program can only be received once in a calendar year (12 months)
  • grant is credited directly toward energy bill
  • agency can arrange hold on a disconnection notice while a case is being assessed
  • length of hold depends on utility company
  • all decisions can be appealed
Comments
COVID-19 ResponseCOVID-19 Energy Assistance Program (CEAP)
  • for customers who are having difficulty paying their utility bills due to the COVID-19 Pandemic
  • available to consumers who have fallen behind by at least two billing cycles, but whose accounts were in good standing when provincial emergency was declared (Mar 17, 2020)
  • available for those unemployed on the date they apply for funding, and have received Employment Insurance or the Canada Emergency Response Benefit since March 17, 2020
  • provides electricity customers with up to $230 in support if they primarily use electricity for heating, or if they use energy-intensive medical devices, and up to $115 otherwise
  • provides natural gas customers with up to $160 if they reside in Northern Ontario, and up to $80 if they reside elsewhere
  • those who have received support from the Low Income Energy Assistance Program (LEAP) or the Ontario Electricity Support Program in the recent past are ineligible
  • NOT OFFERED BY LEAP, applications will be available through the utility providers' websites and will be accepted by email, mail, on-line application or by phone
  • Customers will be credited on their utility account
  • For complete details and eligibility, contact your utility provider
LEAP Program
  • assistance through LEAP program can only be received once in a calendar year (12 months)
  • LEAP program runs from January 1, 2021 - December 31, 2021 or until funds are depleted
Hours of Operation
Mon
0830 - 1600
Tue
0830 - 1600
Wed
0830 - 1600
Thu
0830 - 1600
Fri
0830 - 1600

United Way of Greater Simcoe County: Mon-Fri 8:30 am-4 pm
Eligibility
  • Hydro One (customers throughout Ontario)
  • Enbridge Gas (customers throughout Ontario)
  • Union Gas (customers throughout Ontario)
  • Elexicon Energy (formerly Veridian) (customers throughout Ontario)
  • Inn Power, formerly Innisfil Hydro (Simcoe County customers)
  • Alectra Utilities, formerly Powerstream


May be available to low-income customers of natural gas or electricity distributors (and unit sub-metering providers) experiencing difficulty paying current arrears
  • decision will be based on several factors including long-term viability of the account
  • a disconnection notice is not required to be eligible
  • assistance through LEAP program can only be received once in a calendar year (12 months)


Application Process
Pre-screening by telephone before in-person interview Apply online at uwsimcoemuskoka.ca/leap *
Fees
None
Documents Required
Documents required:
  • photo id for everyone in the home
  • current utility bill
  • proof of lease or mortgage
  • proof of household income for everyone over the age of 18 yrs
  • recent bank statement showing 30 days prior to application date
Accessibility
Fully Accessible
Legal Status
(50) Non Profit
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Barrie Public Library, Information Barrie
Last Verified On
February 16, 2021