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Home and Community Care Support Services North West

Home and Community Care

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Formerly Community Care Access Centre

Access to health care support at home or in the community
  • Assists clients to plan and make informed choices about managing their health care needs or those of someone they care for
  • Coordinates information about other services available within the community and links them¬†with these services when appropriate
  • Determines access to health care services provided in the home
  • Determines admission to Long Term Care Facilities (homes for the aged, nursing homes)
  • Determines access to health support services provided in schools for children with special needs
  • Maintains an ongoing waiting list
Formerly Community Care Access Centre
Hours of Operation
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 4:30 pm

Mon-Fri 8:30 am-4:30 pm
Individuals who are facing the challenges of age, illness, injury or disability
Application Process
  • Call; no referral for most services
  • Waiting periods for direct services vary depending on type of service required and priority need
None - Covered by OHIP
Documents Required
Valid Ontario Health Card
Fully Accessible
Legal Status
(30) Provincial Government
Social Media
Agency Information
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211 Ontario North
Last Verified On
December 9, 2020