Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Canadian Hearing Services
Canadian Hearing Services, Toronto Regional Office

COVID19 -- Offices closed until further notice
  • hearing aid clinics open by appointment only
  • core services offered virtually continuing to provide emergency support services
  • Emergency Interpreting Services 1-866-518-0000, TTY 1-877-215-9530,, SMS/Text 416-712-6637 (charges may apply)
  • Deaf-Blind Intervening Services 1-866-518-0000, TTY 1-877-215-9530, Allan Wareham
    Multiservice agency for adults who are deaf, deafened, or hard of hearing
  • audiology and speech-language pathology
  • communication devices
  • hearing aid services and hearing tests
  • support for coping with hearing loss
  • American Sign Language (ASL) classes for individuals and businesses
Ontario Interpreter Services -- professional ASL interpreters for medical, legal, business, employment, social and government services  

Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies  

CONNECT Counselling Services -- counselling for children, youth, adults who are culturally deaf, oral deaf, deafened, hard-of-hearing and their families: counselling around mental health issues, addiction, relationships, domestic violence, or other serious challenges  

General Support Services -- support for culturally deaf, oral deaf, deafened, and hard-of-hearing people to help people overcome language and cultural barriers in everyday living situations: case management, referrals, supportive counselling, consumer advocacy, short-term intervention  

Hearing Care Counselling -- support for hard-of-hearing adults 55+ who are having difficulty with hearing loss, or younger adults with other disabilities as well as hearing loss, requiring home-based services: home visits, education, counselling, communication devices  

Educational Support Services -- note takers, sign language interpreters and assistive devices for part time postsecondary students  

Also site for head office
Hours of Operation
9 am - 5 pm
9 am - 5 pm
9 am - 5 pm
9 am - 5 pm
9 am - 5 pm
9 am - 5 pm
9 am - 5 pm

COVID19 -- no walk-in service Mon-Fri 9 am-5 pm
  • Ontario Interpreter Services -- Mon-Thu 8 pm-8 pm, Fri 8 am-5 pm
  • Emergency Interpreter Services -- Mon-Sun 24 hours
  • Counselling Services Mon-Fri 9 am-5 pm
  • Eligibility
    Varies by program

    Residency Requirements: Steeles Ave (north) to Lake Ontario (south), Hwy 427/Etobicoke Creek (west) to Rouge River (east)
    Application Process
    Contact organization for service
    None - no fees for Counselling Services ; Vary for different services
    Easy access to elevator ; Barrier-free washroom including door and stall ; Wheelchair accessible building including main entrance ; Designated parking in underground parking lot close to elevators
    Legal Status
    (50) Non Profit
    Agency Information
    Last Updated On
    September 25, 2020

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