Family & Children's Services Renfrew County

Child Welfare - Intake and Child Protection


Description
Receives child welfare concerns, provides emergency service 24 hours a day, calls received 24 hours a day.
The following non legal definitions describe what might constitute a situation which could require reporting to the agency and warrant child protection intervention
  • Non-accidental infliction of physical harm
  • Sexual abuse/harm
  • Emotional harm
  • Neglect
Eligibility
Children and youth 18 and under
Application Process
No application needed
Documents Required
No documents required
Toll Free
1-800-267-5878
Office
613-735-6866 - Pembroke Office
Fax
1-888-812-3115
Web Site
https://www.fcsrenfrew.on.ca/
Email
[email protected]
Languages
English, French
Fees
None
Topic(s)
Agency Information
View Agency Profile
Copyright
Community Resource Centre (Killaloe)
Last Verified On
September 23, 2025
Address
77 Mary St, Suite 100
Pembroke, ON, K8A 5V4
Cross street: Mary St and Pembroke St W
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Accessibility
Fully Accessible
Hours of Operation
Mon
0830 to 1630
Tue
0830 to 1630
Wed
0830 to 1630
Thu
0830 to 1630
Fri
0830 to 1630
Office hours Mon-Fri 8:30 am-4:30 pm * Emergency Service Mon-Sun 24 hours
Service Area(s)
Renfrew County