The Phoenix Centre for Children and Families

Administration Office


Description
New referrals and calls may be made to the main number (1-800-465-1870) during office hours and will have access to a therapist, who will provide assistance similar to a walk-in referral.

Crisis will be responded to during work hours as usual.
After hours, The Child and Youth Crisis Line for Eastern Ontario can be accessed at 1-877-377-7775

Walk-in services closed.

Children's mental health centre providing services at various locations in Renfrew County including:
  • Family and Child Treatment Program (FACT)
  • youth justice services
  • day treatment programs including New Horizons and Valleycrest
  • group services
  • adolescents and their families
  • intensive services
  • trauma services
  • paediatric telepsychiatry

Groups include:
  • groups for parents
  • groups for children (6-12 years)
  • groups for youth (13-17 years)
  • separation and divorce
Francophone services: provide a full range of children's mental health services to French speaking children 0-17 and their families. School based services through a joint agreement with the French Language School Boards.
Eligibility
Children 17 years and under and their families Residency Requirements: Renfrew County
Application Process
Contact the main number at 613-735-2374 or toll free 1-800-465-1870 Referrals are accepted through our Intake process, family members directly and collaterals
Documents Required
Referral
Toll Free
1-800-465-1870
Office
613-735-2374
Crisis
1-877-377-7775
Fax
613-735-2378
Web Site
https://phoenixctr.com/
Email
[email protected]
Languages
English, French
Fees
None
Topic(s)
Agency Information
View Agency Profile
Copyright
Community Resource Centre (Killaloe)
Last Verified On
September 8, 2025
Address
130 Pembroke St W, Suite 200, 2nd floor
Pembroke, ON, K8A 5M8
Cross street: Pembroke St W and Victoria St
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Accessibility
Fully Accessible
Hours of Operation
Mon
0830 to 1600
Tue
0830 to 1600
Wed
0830 to 1600
Thu
0830 to 1600
Fri
0830 to 1600
Mon-Fri 8:30 am-4 pm
Service Area(s)
Renfrew County