The Phoenix Centre for Children and Families
Administration Office
- Description
- New referrals and calls may be made to the main number (1-800-465-1870) during office hours and will have access to a therapist, who will provide assistance similar to a walk-in referral.
Crisis will be responded to during work hours as usual.
After hours, The Child and Youth Crisis Line for Eastern Ontario can be accessed at 1-877-377-7775
Walk-in services closed.
Children's mental health centre providing services at various locations in Renfrew County including:- Family and Child Treatment Program (FACT)
- youth justice services
- day treatment programs including New Horizons and Valleycrest
- group services
- adolescents and their families
- intensive services
- trauma services
- paediatric telepsychiatry
Groups include:- groups for parents
- groups for children (6-12 years)
- groups for youth (13-17 years)
- separation and divorce
- Eligibility
- Children 17 years and under and their families Residency Requirements: Renfrew County
- Application Process
- Contact the main number at 613-735-2374 or toll free 1-800-465-1870 Referrals are accepted through our Intake process, family members directly and collaterals
- Documents Required
- Referral
- Toll Free
- 1-800-465-1870
- Office
- 613-735-2374
- Crisis
- 1-877-377-7775
- Fax
- 613-735-2378
- Web Site
- https://phoenixctr.com/
- [email protected]
- Languages
- English, French
- Fees
- None
- Topic(s)
- Agency Information
- View Agency Profile
- Copyright
- Community Resource Centre (Killaloe)
- Last Verified On
- September 8, 2025
- Address
- 130 Pembroke St W, Suite 200, 2nd floor
Pembroke, ON, K8A 5M8
Cross street: Pembroke St W and Victoria St
Open in Google Maps - Accessibility
- Fully Accessible
- Hours of Operation
- Mon-Fri 8:30 am-4 pmMon0830 to 1600Tue0830 to 1600Wed0830 to 1600Thu0830 to 1600Fri0830 to 1600
- Service Area(s)
- Renfrew County


