Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)

Access Point Northwest (The)

Access Point

  • Serves as a single access point for individuals searching for outpatient mental health services, supportive housing, case management, diagnostic assessment/medication review, and chronic pain management services
  • Works as a partnership between four community health organizations including Alpha Court, Canadian Mental Health Association, St Joseph's Care Group, and the Thunder Bay Regional Health Sciences Centre for the services they offer
  • Provides individuals with a simplified outpatient referral form to access programs or services
Access Point Northwest is not a crisis service. If experiencing a crisis, call Crisis Response at 807-346-8282 or toll-free at 1-888-269-3100.
Hours of Operation
Online referrals Mon-Sun 24 hours
  • Eligibility can vary depending on the service requested
  • Must be 16 years of age and older
Application Process
  • Referrals can be made by an individual, a health care professional, or on behalf of someone else
  • The referral form is available on the website
  • The form can be submitted electronically or can be downloaded, printed, and submitted via fax or mail
Note: Some services require consent of a primary healthcare provider, who will then be contacted to confirm that consent has been given
Documents Required
Application form
Not Applicable
Legal Status
(50) Non Profit
Agency Information
View Agency Profile
211 Ontario North
Last Verified On
November 17, 2020