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Greater Sudbury (City of)

Municipal Information 3-1-1


Description
Operates a three-digit number that connects individuals to non-emergency city services, including:
  • Building permits
  • By-laws
  • Discoloured water
  • Household garbage and recycling
  • Pet registration
  • Potholes
  • Recreational programs
  • Snow plowing
  • Sewer backup
  • Tax bills
Online Service Requests
  • Once registered, requests for municipal services or information can be made online at any time
Comments
If individuals need to report a public works emergency after hours, call 3-1-1 and press 6 to reach a live operator who will be able to report the concern to the on-call supervisor
Eligibility
No restrictions
Application Process
  • No application process for requesting service by 311 Live Chat or Phone
  • Registration required for submitting Online Service Requests
Office
3-1-1 - City Services
TTY
705-688-3919
Out Of Area Phone
705-671-2489 - Outside City of Greater Sudbury
Web Site
https://311.greatersudbury.ca/app/home
Email
311@greatersudbury.ca
Mailing Address
Station A, PO Box 5000
200 Brady St
Sudbury, ON, P3A 5P3
Canada
Languages
English, French
Fees
None
Documents Required
No documents required
Accessibility
Not Applicable
Legal Status
(10) Local Government
Social Media
Agency Information
View Agency Profile
Copyright
211 Ontario North
Last Verified On
April 13, 2022
Hours of Operation
Mon
0730 - 1800
Tue
0730 - 1800
Wed
0730 - 1800
Thu
0730 - 1800
Fri
0730 - 1800

Phone and chat: Mon-Fri 7:30 am-6 pm
Online Mon-Sun 24 hours
Service Area(s)
Greater Sudbury