Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)

Thunder Bay (City of)

Text 911


Description
  • Functions as an emergency text messaging service for members of the deaf, deafened, hard of hearing or speech impaired (DHHSI) community
  • Allows individuals who are in an emergency situation to converse with a 9-1-1 operator using text messaging
Eligibility
  • Individuals who are deaf, deafened, hard of hearing or speech impaired
  • Must have an active wireless subscription and a 3G, 4G, or GSM supported cell phone

      NOTE: Service is not yet available for the general public and voice calling remains the best and most effective way to access 911 services if not part of the Deaf, Deafened, Hard of Hearing and Speech Impaired (DHHSI) community
Application Process
  • Individuals must register with their telephone service provider
  • Click here for more information on registration
Office
807-684-1200 - General Inquiries
Fax
807-623-9242
Web Site
https://www.textwith911.ca
Languages
English
Fees
None - however, an active wireless subscription is required
Documents Required
No documents required
Accessibility
Fully Accessible
Legal Status
Government - City
Social Media
Agency Information
View Agency Profile
Copyright
211 Ontario North
Last Verified On
April 11, 2022
Address
1200 Balmoral St
Thunder Bay, ON, P7B 5Z5
Located at 1200 Balmoral St near Central Ave
Open in Google Maps
Hours of Operation
Mon
0000 - 2400
Tue
0000 - 2400
Wed
0000 - 2400
Thu
0000 - 2400
Fri
0000 - 2400
Sat
0000 - 2400
Sun
0000 - 2400

Mon-Sun 24 hours
Service Area(s)
  • Conmee
  • Dorion
  • Fort William First Nation
  • Gillies Township
  • Neebing
  • Neebing Township
  • Nipigon
  • Nolalu
  • O'Connor
  • Oliver Paipoonge Township
  • Pays Plat First Nation
  • Schreiber
  • Shuniah
  • South Gillies
  • Terrace Bay
  • Thunder Bay
  • Thunder Bay District