Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)

Thunder Bay (City of)

Text 911

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Description
  • Functions as an emergency text messaging service for members of the deaf, deafened, hard of hearing or speech impaired (DHHSI) community
  • Allows individuals who are in an emergency situation to converse with a 9-1-1 operator using text messaging
Hours of Operation
Tue
12 am - 11:59 pm
Wed
12 am - 11:59 pm
Thu
12 am - 11:59 pm
Fri
12 am - 11:59 pm
Sat
12 am - 11:59 pm
Sun
12 am - 11:59 pm
Mon
12 am - 11:59 pm

Mon-Sun 24 hours
Eligibility
  • Individuals who are deaf, deafened, hard of hearing or speech impaired
  • Must have an active wireless subscription and a 3G, 4G, or GSM supported cell phone

      NOTE: Service is not yet available for the general public and voice calling remains the best and most effective way to access 911 services if not part of the Deaf, Deafened, Hard of Hearing and Speech Impaired (DHHSI) community
Application Process
  • Individuals must register with their telephone service provider
  • Click here for more information on registration
Fees
None - however, an active wireless subscription is required
Accessibility
Fully Accessible
Legal Status
(10) Local Government
Social Media
Agency Information
View Agency Profile
Copyright
211 Ontario North
Last Verified On
January 10, 2021