Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)

Thunder Bay District Health Unit

Health Unit - Main Office

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Effective Monday, August 10, 2020 - Anyone wanting to book a COVID-19 test in Thunder Bay should call 807-935-8100 between 9 am and 5 pm, Monday to Sunday (7 days a week).

This change is a result of the hospital taking over the assessments and bookings for COVID-19 testing for the Thunder Bay area.

TBDHU will continue to host a COVID-19 information line where anyone with general COVID-19 questions can call 807-625-5900.

Residents in district communities should call their local assessment centre to arrange for testing. Contact info is found at

??Effective Friday, April 24, 2020, the TBDHU will no longer be calling individuals who have tested NEGATIVE for COVID-19. Individuals who have tested POSITIVE for COVID-19 will still be contacted by TBDHU.

Have you been tested for COVID-19? Check your lab results online with Ontario's COVID-19 Test Results Viewer

Phone Line to Report COVID-19 Order Violations -- April 6, 2020
  • Residents of Thunder Bay and all district communities are instructed to phone 807-625-5900 or toll-free 1-888-294-6630 to report any instances of non-compliance with Ontario Regulation 82/20 related to COVID-19
  • This phone line will be monitored between 8:30 am-7 pm Mon-Fri, and between 9 am-5 pm Sat-Sun
Residents are instructed to use this phone number for the following concerns:
  • non-essential businesses that are not closed
  • activities taking place at closed outdoor structures including playgrounds, multi-use courts and skate parks
  • residents that are gathering in large groups, and
  • individuals who are not following Federal quarantine orders
This process is now in place to provide a single point of contact to ease the demand on other community and emergency phone lines.

Health agency that addresses public health issues and promotes healthy living
  • Operates a non-profit government agency mandated to prevent disease and promote health
  • Provides health information and prevention-related clinical services to people of all ages
  • Advocates for healthy public policy
  • Protects the public by investigating reportable diseases and upholding regulations that apply to public health
  • Offers unique resources to the district including access to up-to-date health status information, population health program planning and health communications

Four major areas of focus:
  • Health Promotion and Chronic Disease Prevention
  • Health Protection Division
  • Environmental Health
  • Population Health Resource and Communications
Major programs include:
  • Chronic Disease and Injuries
  • Family Health
  • Infectious Disease
Major Clinical and Specialty Services include:
  • Immunization
  • Dental Health
  • Sexual Health
  • Needle Exchange
  • Tobacco Cessation Counselling
Satellite Offices:
  • Geraldton
  • Marathon
  • Red Rock
  • Terrace Bay
Hours of Operation
0830 - 1630
0830 - 1630
0830 - 1630
0830 - 1630
0830 - 1630

Mon-Fri 8:30 am-4:30 pm
Varies by program/service
Application Process
  • Varies by program/service
  • Call for application information
Service ; Fee assistance available for Cost recovery for some resources, travel vaccines or birth control supplies.
Documents Required
Varies by program/service
Fully Accessible
Legal Status
(50) Non Profit
Social Media
Agency Information
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211 Ontario North
Last Verified On
February 4, 2021