- Description
- Promotes the safety of each community through the emergency response plans coordinated by the area First Response teams
- Acts as the liaison between the communities and Nishnawbe-Aski Nation in regards to responding to regional crisis situations
- Provides training to each community's crisis coordinators, volunteer crisis teams and community members
- Provides support to community crisis coordinators with office procedures, documentation and reporting
- Facilitates intervention, counselling and support group services for community members who are experiencing some form of crisis
- Maintains and updates a Regional Crisis Response Manual that includes all the Matawa Territory communities Crisis Response Plans
- Debriefing and stabilization
- Identification of issues and appropriate referrals to community and regional resources
- Spiritual support
- Accidental deaths
- Attempted suicide
- Bullying in the schools
- Domestic assaults and violence
- Flooding and/or evacuation
- Homicide
- Loss through fire
- Sudden death
- Trauma of any form
- Eligibility
- Must belong to one of the member First Nations within Matawa Territory and be experiencing some form of immediate crisis such as violence or suicide
- Application Process
- Services are accessed at a local level (Band Office) and accessed through direct communication with Matawa First Nations Management
- Documents Required
- No documents required
- Toll Free
- 1-800-463-2249
- Office
- 807-344-4575
- Fax
- 807-344-2977
- Web Site
- https://www.matawa.on.ca/services/health-and-social-meno-biimadeswin/
- [email protected]
- Mailing Address
- 233 Court St S
2nd Fl
Thunder Bay, ON, P7B 2X9
Canada - Languages
- English
- Contact
- Nicole Jacob, Regional Crisis Coordinator
Email: [email protected]
Phone: 807-344-4575 Ext 3662 - Director of Health
- Francine Pellerin
Email: [email protected]
Phone: 807-344-4575 Ext 3651 - Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- 211 Ontario North
- Last Verified On
- December 17, 2025
- Address
- 233 Court St S, 2nd Fl
Thunder Bay, ON, P7B 2X9- Located at Court St S in the N ward of Thunder Bay
- Closest intersection is at Court St S and John St
- Situated near the Real Canadian Wholesale Club
Open in Google Maps - Accessibility
- Fully Accessible - Main and upper levels; Lower level not accessible
- Hours of Operation
- Office: Mon-Fri 8:30 am-4:30 pmMon0830 to 1630Tue0830 to 1630Wed0830 to 1630Thu0830 to 1630Fri0830 to 1630
- Service Area(s)
- Aroland First Nation
- Constance Lake First Nation
- Eabametoong First Nation
- Ginoogaming First Nation
- Long Lake 58 First Nation
- Marten Falls First Nation
- Neskantaga First Nation
- Nibinamik First Nation
- Webequie First Nation


