Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)

Thunder Bay Multicultural Association

Newcomer Settlement Program

Offers settlement and community orientation services for immigrants and refugees, including:

Orientation and Adaptation Services
  • Offers needs assessment and information and referral to community and social services, support with finding housing, child care, registering children in school and health care
  • Provides help filling out government forms including housing and immigration sponsorship forms
  • Offers workshops to reduce stress of adjusting to Canadian culture
Commissioner of Oaths
  • Serves as a Commissioner of Oaths for verifying original documents

Translation and Interpretation Services
  • Offers professionally trained interpreters with expertise in health, community and social services

Supportive counselling
  • Provides short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challenges

Job search preparation and training
  • Provides assistance in developing strong job search strategies and workplace communication skills

Employment counselling
  • Offers resume help, employment counselling, skills and career development and help in establishing social and professional networks
Hours of Operation
0900 - 1630
0900 - 1630
0900 - 1630
0900 - 1630
0900 - 1630

Mon-Fri 9 am-4:30 pm
Translation and Interpreter Services Mon-Sun 24 hours
Open to:
  • Permanent residents
  • Canadian citizens
  • Convention refugees and refugee claimants
  • Newcomers admitted under Opportunities Ontario: Provincial Nominee Program
  • Foreign domestic workers admitted under the Live-In Caregiver Program
  • Minister's permit holders who have special permission to remain in Canada
Application Process
Call to book an appointment
Documents Required
Call for information
Fully Accessible
Legal Status
Nonprofit - Incorporated
Social Media
Agency Information
View Agency Profile
211 Ontario North
Last Verified On
July 13, 2021