Children's Aid Society of the District of Thunder Bay (The)

Child Welfare Services


Description
Intake and Assessment
  • Receives child protection referrals in confidence from the community
  • Accepts allegations of child neglect and abuse
  • Serves as general intake for all other programs and services offered
Child Welfare
  • Investigates allegations of child abuse and child neglect to determine the safety of the family environment for children
  • Develops a plan of care for each child in collaboration with the child, caregiver and, when possible, the biological family
Crisis Intervention and Counselling
  • Provides crisis intervention and counselling
  • Refers children or adult offenders to other commonly used services when and where needed
Volunteer Opportunities
  • Offers a variety of volunteer opportunities for community members
  • Options for volunteers can include drivers, foster parents, parent aids, parent relief, recreation buddies, a special friend, tutoring, and sitting on a Volunteer Advisory Board

Comments
  • The objective for legitimate referrals is to provide intervention for families that will assist them in solving their own problems, so that the more intrusive services of child protection are not required

  • All child abuse investigations are conducted jointly with the police department having jurisdiction
Eligibility
Crisis Intervention and Counselling: Children and families traumatized by child abuse/neglect
Volunteers: Criteria vary by opportunity
Application Process
Contact Intake and Assessment
Documents Required
Intake assessment required
Toll Free
1-800-465-3905 - Intake and Assessment
Office
807-343-6100 - Intake and Assessment
Fax
807-343-0141
Web Site
http://www.thunderbaycas.ca/
Email
[email protected]
Mailing Address
1110 Jade Court
Thunder Bay, ON, P7B 6M7
Canada
Languages
English
Fees
None
Topic(s)
Agency Information
View Agency Profile
Copyright
211 Ontario North
Last Verified On
December 8, 2025
Address
1110 Jade Court
Thunder Bay, ON, P7B 6M7
  • Located at Jade Court in Thunder Bay one block W of Balmoral St
  • Closest intersection is at Jade Court and Amber Dr
  • Situated past Dufresne Furniture and behind Superior Hyundai

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Accessibility
Fully Accessible
Hours of Operation
Mon
0900 to 1700
Tue
0900 to 1700
Wed
0900 to 1700
Thu
0900 to 1700
Fri
0900 to 1700
Mon-Fri 9 am-5 pm, Sep-Jun
Mon-Fri 8:30 am-4:30 pm, Jul-Aug
Intake and Assessment: Mon-Sun 24 hours
Service Area(s)
Thunder Bay District