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Children's Aid Society of the District of Thunder Bay (The)

Family and Children's Services

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  • Ensures the child's rights and best interests are protected, supported and monitored
  • Ensures that all social, emotional, and service needs are being met
Community Based Child Protection Program
  • Provides enhanced support programming on site at the June Lendrum Family Resource Centre
  • Carries out child protection intervention through a community based model
  • Assesses and connects families to needed services
Family Group Decision Making
  • Offers dispute resolution program
  • Offers a culturally sensitive decision making process that brings together the family group to develop a plan that meets the needs of the child's safety and well-being as well as the family's as a whole
  • Aims to better enable family groups to have a voice in developing and implementing plans that ensure the emotional and physical safety and well-being of children
Family Services Unit
  • Develops a collaborative service plan with families
  • Meets regularly with children and families
  • Advocates for services
  • Assists families in accessing needed services
Support Services
  • Provides in-home support to families (parenting support)
  • Provides transportation, supervision and/or coordination of access visits
  • Sets guidelines to ensure that frequency and length of visits are appropriate
  • Schedules regular access (as long as there remains the possibility of family reunification)
  • Temporary Care Agreement: The child is placed in the care of the Children's Aid Society on a voluntary basis by the caregiver
  • Society Wardship: The child is court ordered into the temporary care of the Children's Aid Society
  • Crown Wardship: The child is made a permanent ward of the Children's Aid Society and could be placed for adoption
  • Children's Services: Children 17 years of age and younger, admitted into the care of the Society
  • Community Based Child Protection Program: Single parents and families who live in Lendrum Court and/or participating in the parenting services and support programs of June Lendrum Family Resource Centre
  • Family Group Decision Making: Individuals and families in dispute with their Child Welfare worker
  • Family Services Unit: Children and families involved with child protection services
  • Support Services: Individuals with children in care of the Society
Application Process
Contact Intake and Assessment
Toll Free
1-800-465-3905 - Intake and Assessment
807-343-6100 - Intake and Assessment
Web Site
Mailing Address
1110 Jade Court
Thunder Bay, ON, P7B 6M7
Executive Director
Carmela Hardy
Documents Required
Intake assessment required
Fully Accessible
Agency Information
View Agency Profile
211 Ontario North
Last Verified On
September 19, 2023
1110 Jade Court
Thunder Bay, ON, P7B 6M7
  • Located at Jade Court in Thunder Bay one block W of Balmoral St
  • Closest intersection is at Jade Court and Amber Dr
  • Situated past Dufresne Furniture and behind Superior Hyundai

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Hours of Operation
0900 to 1700
0900 to 1700
0900 to 1700
0900 to 1700
0900 to 1700

Mon-Fri 9 am-5 pm, Sep-Jun
Mon-Fri 8:30 am-4:30 pm, Jul-Aug
Intake and Assessment: Mon-Sun 24 hours
Service Area(s)
Thunder Bay District