Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)

Thunder Bay Counselling

Family Services Employee Assistance Program

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During COVID-19, Thunder Bay Counselling will continue to provide counselling and support services. Support is offered remotely through phone, video call, and online counselling and offered in person by appointment only.

Provides counselling, consultation, and wellness programs for employers and employees to help resolve personal and work-related problems

Assists with a broad range of concerns, including:
  • Balancing work and family, and more
  • Childcare/parenting
  • Conflicts with co-workers
  • Harassment
  • Personal and/or job stress
  • Relationship issues
  • Separation issues
  • Substance abuse
Hours of Operation
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 4:30 pm

Mon-Fri 8:30 am-4:30 pm * evening appointments available
Individuals, families, and organizations seeking assistance with personal and/or work related problems
Application Process
  • Employers can submit a proposal through the website requesting specific services using the online form
  • Individuals requiring services should call for further information
Service - organizations can request a proposal to determine the cost ; None - employee benefit packages
Fully Accessible
Legal Status
(50) Non Profit ; (80) United Way
Social Media
Agency Information
View Agency Profile
211 Ontario North
Last Verified On
October 21, 2020