Service Canada - Thunder Bay District

Employer Contact Centre


Description
Provides information, assistance, guidance and support for employers on employment matters including:
  • Automated Earnings Reporting System (Data Gateway support)
  • Record of Employment (ROE)
  • Report on Hirings
  • Temporary Foreign Worker Program
  • Work-Sharing Program
Also provides resources on the following topics:
  • Business resources
  • Employment Insurance information for employers
  • Fairness and diversity in the workplace
  • Funding opportunities and programs
  • Health and safety in the workplace
  • Hiring employees
  • Managing work-force challenges
  • Regulations and legislation
  • Skills development and training
Eligibility
Employers
Application Process
To order paper ROE forms, call 1-800-367-5693
Documents Required
Must have Canada Revenue Agency Business Number (BN), and postal code associated with that BN, or a Payroll Account Number for identification purposes
Office
1-800-367-5693 - Mon-Fri 7 am-8 pm
TTY
1-855-881-9874 - Mon-Fri 7 am-8 pm
Web Site
https://www.canada.ca/en/employment-social-development/corporate/contact/employer-contact-center.html
Mailing Address
Box 640
Geraldton, ON, P0T 1M0
Canada
Languages
English, French
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
211 Ontario North
Last Verified On
December 12, 2025
Address
208 Beamish Ave W
Greenstone, ON, P0T 1M0

Service Canada Geraldton Centre located at Beamish Ave W and 2nd St W in Geraldton


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Accessibility
Fully Accessible
Hours of Operation
Mon
0830 to 1600
Tue
0830 to 1600
Wed
0830 to 1600
Thu
0830 to 1600
Fri
0830 to 1600
Mon-Fri 8:30 am-4 pm
Service Area(s)
  • Greenstone
  • Thunder Bay District