Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)

Service Canada

Thunder Bay District - Canada Pension Plan and Old Age Security

Search Agency Service

Description
Provides financial benefits to retired seniors
Canada Pension Plan (CPP)
  • Provides a monthly taxable benefit to retired contributors
Old Age Security (OAS)
  • Provides a monthly benefit available to most Canadians 65 years of age who meet the Canadian legal status and residence requirements
Guaranteed Income Supplement (GIS)
  • Provides a monthly non-taxable benefit to low-income OAS recipients living in Canada
Hours of Operation
Mon-Fri 8:30 am-4 pmToll-free Phone Line: Mon-Fri 8:30 am-4:30 pm
Eligibility
Canada Pension Plan (CPP)
  • Must have worked; and
  • Must have made at least one valid contribution to the CPP: and are
  • either 65 or older or
  • between 60 and 65 and they want their retirement pension payments to begin within 11 months

Old Age Security (OAS)

People living in Canada

  • Must be 65 years of age or older
  • Must live in Canada and be a Canadian citizen or a legal resident at the time the pension application is approved
  • Must have lived in Canada for at least 10 years after turning 18

People living outside Canada

  • Must be 65 years of age or older
  • Must have been a Canadian citizen or a legal resident of Canada the day before leaving Canada
  • Must have lived in Canada for at least 20 years after turning 18

Guaranteed Income Supplement (GIS)
  • Low-income OAS recipients living in Canada
Application Process
Canada Pension Plan (CPP)
  • Begin application six months before you wish to receive benefits
  • Apply online, print and complete an application and mail it, or call to have an application kit mailed
  • Must have Social Insurance Number to apply
Old Age Security (OAS)
  • Begin application six months before you turn 65
  • Pick up application at a Service Canada location, print application and mail, or call to have an application kit mailed
  • If not born in Canada or have not been living continuously in Canada since age 18, must submit citizenship or immigration papers as well as a statement of all the dates arrived in and departed Canada from age 18 to present
Guaranteed Income Supplement (GIS)
  • Phone for an application at 1-800-277-9914 (TTY: 1-800-255-4786)
  • Re-apply by filing your income tax return
Fees
None
Accessibility
Fully Accessible
Legal Status
Government - Federal
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
211 Ontario North
Last Verified On
October 7, 2019