Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)

Canadian Anti-Fraud Centre

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NOTE from the Canadian Anti-Fraud Centre:  Please be advised there are ongoing technical issues and you may experience difficulties reporting online or reaching the CAFC by phone. We are currently working to resolve the issue and apologize for this inconvenience.

Please note, due to COVID-19, our offices and phone lines are currently operating at a reduced capacity. If you are having issues with the phone lines, please file your report online through our Fraud Reporting System.
  • Provides information on frauds and scams and consumer protection
  • Centralizes complaints regarding identity theft, fraud and scams through phone, fax, internet or mail complaint
  • Educates the public about specific fraudulent telemarketing pitches and deceptive marketing practices
  • Shares information with law enforcement agencies regarding frauds
  • Prosecutes key individuals and companies involved in telemarketing fraud and misleading advertising
  • Jointly managed by the RCMP, the Competition Bureau and the OPP
Do not give money or give a caller your credit card number

Note: Law enforcement agencies are warning the public to be aware of the Canada Revenue Agency (CRA) Scam which is currently on the rise in Canada. These telephone scams involve threatening taxpayers or using aggressive and forceful language to scare them into paying fictitious debts to the CRA. If someone receives such a call, they should hang up and report it to the Canadian Anti-Fraud Centre. For more information on telephone scams involving the CRA, visit their website
Hours of Operation
9 am - 4:45 pm
9 am - 4:45 pm
9 am - 4:45 pm
9 am - 4:45 pm
9 am - 4:45 pm

Mon-Fri 9 am-4:45 pm
Online services Mon-Sun 24 hours
No restrictions
Application Process
Call or report an incident online
Not Applicable
Legal Status
(40) Federal Government
Social Media
Agency Information
View Agency Profile
211 Ontario North
Last Verified On
September 8, 2020