Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Greater Sudbury (City of)
GOVA Plus Specialized Transit

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Contact
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Description
  • Offers a low cost, door-to-door transportation service for people with physical or visual disabilities
Services can be used for the following trip purposes:
  • Work
  • School
  • Medical
  • Other outings such as shopping, social, or church
Comments
All trips must be booked at least two working days in advance, and can be booked up to 30 days in advance
Bookings:
  • 705-670-2300 Mon-Sun 7 am-9 pm
  • Bookings can be made via email at booking@govaplus.ca
Cancellations:
  • 705-670-2300 - as far in advance as possible or not later than 7:30 am on the day of the booked ride to avoid Late Cancellation infractions
Hours of Operation
Office Mon-Fri 7 am-5:30 pmService: Mon-Sun 7 am-12 midnight
Eligibility
Eligibility is determined by the information provided on the application form and, in some cases, the recommendation of an independent qualified Eligibility Assessment Advisor

Eligibility levels include;
  • Unconditional Eligibility - individuals whose level of disability prevents them form using the conventional transit system
  • Conditional Eligibility - individuals with a disability where environmental or physical barriers limit their ability to consistently use the conventional transit system
  • Temporary Eligibility - individuals with a disability that temporarily prevents them from using the conventional transit system; Temporary Eligibility is also available to approved out-of-town visitors

If, after applying, the service is not used over a 12 month period, eligibility automatically expires and individual must reapply

Residency Requirements: City of Greater Sudbury limits only
Application Process
  • Application forms must be completed and submitted to Greater Sudbury Transit
  • Application forms are available online or by calling 705-675-3333
  • Eligibility Assessment Advisor will endeavor to process and reply to Applications for Eligibility within 14 days
  • Decisions can be appealed to the Hearing Committee of Greater Sudbury Council
Fees
Service
Documents Required
Completed application form
Accessibility
Fully Accessible
Legal Status
(10) Local Government
Topic(s)
Social Media
Agency Information
   Last Updated On May 20, 2020

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