Please Note: Services may be impacted in response to COVID-19 (Coronavirus).
Please contact any service prior to visiting in person to receive up to date information on changes to their availability (e.g. hours of operation etc.)
Canadian Hearing Services
Thunder Bay
Literacy and Basic Skills

  • Offers literacy and basic skills training, including numeracy, digital, communication and interpersonal skills
  • Helps learners prepare for employment, apprenticeship, secondary-school credit, post-secondary education and greater independence
  • Bell Relay Service is a communication link over the telephone between Deaf and hearing people
  • To talk to a deaf/hard of hearing person through the Bell Relay Service call 1-800-855-0511
  • Give the name, area code and telephone number of the person you are calling
  • Speak slowly so the operator can type what you are saying
  • The operator will place the call and tell you to go ahead when the person you are calling answers
  • Deaf/hard of hearing people dial 711 for the Bell Relay Service operator
Hours of Operation
Mon-Fri 9 am-12 noon, 1 pm-5 pm; evenings available dependent on learner and practitioner availability
  • Ontario residents 19 years and older, with reading, writing and math skills below Grade 12 of the Ontario Curriculum
  • Must have facility in English or in American Sign Language (ASL)
Application Process
Call to arrange interview
Documents Required
No documents required
Fully Accessible
Legal Status
(50) Non Profit
Agency Information
211 Ontario North
   Last Updated On September 17, 2020

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